CX refund--System always down
Aug 7, 2019, 12:10 pm
#16
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
Should be 120 days from refund request date https://usa.visa.com/dam/VCOM/downlo...c.pdf#page=707
All of this further suggests that one ought to act swiftly. If CX was not forthcoming with a refund, the chargeback should be initiated. 60 days is way too long to wait in any event.
