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Originally Posted by brodielayne
(Post 30611999)
I cancelled my fare as I did not feel good about the mistake fare. My cancelling of the fare allows CX to sell my fare for 10-20x what they sold said fare to me. They give up a couple hundred bucks to make $10-30k off of my cancellation and both parties are happy. What part of that do you not understand?
if it was a one-off game, sure, but in a repeated game scenario, its better for them to stick to the T&C on cancellation. why? if they let you cancel for free now, they are in effect writing you (and all pax) a free option to cancel. so if it were the case that they were let pax cancel mistake fares without penalty, next round, I will book 50 tickets, knowing there is zero downside to me if they honour it as i can cancel without penalty! on the other hand, CX retains their right to honour/dishonour mistake fares should this happen in future. |
Originally Posted by brodielayne
(Post 30611999)
I cancelled my fare as I did not feel good about the mistake fare. My cancelling of the fare allows CX to sell my fare for 10-20x what they sold said fare to me. They give up a couple hundred bucks to make $10-30k off of my cancellation and both parties are happy. What part of that do you not understand?
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Originally Posted by brodielayne
(Post 30612040)
It was NYE, I had a few beers in me. What's it really matter? CX should have been happy to waive the fee to get back their ability to make their usual revenue.
no need to play mr nice guy. Either take the flight or cough up the change fee. end of discussion |
Originally Posted by londonexpert
(Post 30612500)
obviously you F up the dates and can’t use the ticket now and can’t change it. no need to play mr nice guy. Either take the flight or cough up the change fee. end of discussion |
Nop, I not even have ties with NA. I have no interest to go from VN to NA. I notice some extra load on HKG-EU, though can easily handle that. A fan: No (only a little bit Yes), CX does do many, many stupid things, though on the other hand, the people at the front line are very pleasant to deal with, the overall product is far better then many other carriers and for MY travel, they provide reasonable pricing. Work for CX: Nop. Shares in CX: Nop. Not sure what P&L stands for in your world, so I can not judge about your last statement. Sorry.
Originally Posted by londonexpert
(Post 30612488)
please do not get personal |
Originally Posted by brodielayne
(Post 30612517)
Nope, dates do not matter. And not trying to play anything. What I have stated speaks for itself....... And you do not get to decide when the discussion ends.
So say next time when I want to cancel my deeply discounted ticket I bought on an overbooked flight, do you think I could use your same 'Come on, CX! You get my seat back and can make more profit out of it' logic to get my cancellation fee waived? I don't think so! Nice try, but it is a sure no from CX! |
Originally Posted by HKGglobaltrotter
(Post 30612544)
Your logic/argument makes no sense to me. Your case is of little difference than a 'normal' case with a passenger buying a super cheap ticket then later wanting to cancel for whatever reasons and ask for a waiver. Of course, in your case your ticket was bought at a super deep discount and the $$$ term magnified.
So say next time when I want to cancel my deeply discounted ticket I bought on an overbooked flight, do you think I could use your same 'Come on, CX! You get my seat back and can make more profit out of it' logic to get my cancellation fee waived? I don't think so! Nice try, but it is a sure no from CX! |
Originally Posted by brodielayne
(Post 30612556)
I expect nothing less from the CX crowd. Curious, any chance you know what a P&L is?
But rules are rules. I am sure CX did the math to figure out it's ok to honor these mistake fares. And your case proved that they might be actually right on the P&L management front, get your $250USD fee and the chance to resell your seat at the normal price! |
Originally Posted by brodielayne
(Post 30612556)
Curious, any chance you know what a P&L is?
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Originally Posted by CXYYZ
(Post 30612583)
Is it a sandwich with pickles & lettuce? :confused:
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Originally Posted by HKGglobaltrotter
(Post 30612596)
Profit and Loss lol (I wasn't sure if you're serious; but it's more of a British term I think)
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Not serious at all. I’m just playing around since this thread has descended to a childish level. Now, back to more important issues. Oddly, CX lists two lounges at HAN. One is the Vietnam Airlines lounge and the other sounds like it is run by the airport operator. Anyone have insights on which lounge CX is likely to direct pax too and whether one is better than the other? |
Originally Posted by CXYYZ
(Post 30612608)
Not serious at all. I’m just playing around since this thread has descended to a childish level. Now, back to more important issues. Oddly, CX lists two lounges at HAN. One is the Vietnam Airlines lounge and the other sounds like it is run by the airport operator. Anyone have insights on which lounge CX is likely to direct pax too and whether one is better than the other? https://www.cathaypacific.com/cx/en_...ss-lounge.html Lounges in Vietnam are generally of a middling to low standard. |
Originally Posted by brodielayne
(Post 30612556)
I expect nothing less from the CX crowd. Curious, any chance you know what a P&L is?
1. in a one game scenario - it is NPV positive for CX to refund you the money. 2. in a repeated game scenario, assuming CX is a going concern and is going to be selling tickets for the forseeable future, it is not in their interest to refund you, even if they can sell the ticket at a higher price, if they do THEY ARE GIVING YOU and SUBSEQUENT PURCHASERS A FREE OPTION. Someone put it simply upthread - if you buy a deep discount ticket I ticket with XXX cancellation penalty and come flight time, its J1, D0, I0 etc etc, you say you want to refund. You think it is in CX's long term interests to let you refund and resell your ticket for 5X the price you bought it? |
Originally Posted by sxc
(Post 30612624)
Vietnam airlines lounge. https://www.cathaypacific.com/cx/en_...ss-lounge.html Lounges in Vietnam are generally of a middling to low standard. |
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