Missing Middle Name on Ticket
Jan 25, 2018 | 12:43 pm
#1
Original Poster
Join Date: Feb 2013
Programs: BA EC Gold, Southwest A-List/Companion Pass
Posts: 74
Missing Middle Name on Ticket
Can someone please advise on passport checks in HKG? My agent booked my ticket without my middle name, and while CX offers name updates for free, they say my agent has the itinerary "locked" and they can't update it. My agent wants to charge me close to USD$50 to reissue the ticket with my middle name (what I think should be a free service). I'm nervous about the 1 hour connection I have in HKG being affected by their oversight.
How much would I be risking things by not paying to have the name changed ahead of time? I'm not familiar with how itineraries are "locked" but does anyone know if my ticket can be changed by the airline at checkin to include my middle name?
How much would I be risking things by not paying to have the name changed ahead of time? I'm not familiar with how itineraries are "locked" but does anyone know if my ticket can be changed by the airline at checkin to include my middle name?
Jan 25, 2018 | 3:07 pm
#2
Join Date: Jul 2016
Programs: CX
Posts: 211
Can someone please advise on passport checks in HKG? My agent booked my ticket without my middle name, and while CX offers name updates for free, they say my agent has the itinerary "locked" and they can't update it. My agent wants to charge me close to USD$50 to reissue the ticket with my middle name (what I think should be a free service). I'm nervous about the 1 hour connection I have in HKG being affected by their oversight.
How much would I be risking things by not paying to have the name changed ahead of time? I'm not familiar with how itineraries are "locked" but does anyone know if my ticket can be changed by the airline at checkin to include my middle name?
How much would I be risking things by not paying to have the name changed ahead of time? I'm not familiar with how itineraries are "locked" but does anyone know if my ticket can be changed by the airline at checkin to include my middle name?
Any changes will result in a reissue fee - which is the $50 your TA quoted you. It will be up to you and your TA to determine who's fault it was that your middle name wasn't included and if they TA will swallow that cost.
Jan 26, 2018 | 6:13 am
#3
Join Date: Sep 2012
Location: NW London and NW Sydney
Programs: BA Diamond, Hilton Bronze, A3 Diamond, IHG *G
Posts: 7,146
Can someone please advise on passport checks in HKG? My agent booked my ticket without my middle name, and while CX offers name updates for free, they say my agent has the itinerary "locked" and they can't update it. My agent wants to charge me close to USD$50 to reissue the ticket with my middle name (what I think should be a free service). I'm nervous about the 1 hour connection I have in HKG being affected by their oversight.
How much would I be risking things by not paying to have the name changed ahead of time? I'm not familiar with how itineraries are "locked" but does anyone know if my ticket can be changed by the airline at checkin to include my middle name?
How much would I be risking things by not paying to have the name changed ahead of time? I'm not familiar with how itineraries are "locked" but does anyone know if my ticket can be changed by the airline at checkin to include my middle name?
I don't have any problems with leaving out my middle name on any airline tickets including CX. But my Chinese names are not on my passports, only in characters on my HKID, without the "English" transliteration.
Jan 27, 2018 | 7:17 am
#6
Ambassador, Hong Kong and Macau
Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 22,114
How current? Later than the AHQ instruction https://www.flyertalk.com/forum/cathay-pacific-marco-polo-club/1842409-earn-ffp-use-ffp-b-status-benefits-not-allowed-now-probably-still-allowed.html ?
Jan 27, 2018 | 11:31 am
#7
Join Date: Apr 2007
Location: Anywhere
Posts: 7,063
Just a week ago. But it was for an infant, not sure if that made a difference.
How current? Later than the AHQ instruction https://www.flyertalk.com/forum/cath...l-allowed.html ?
Jan 27, 2018 | 12:15 pm
#9
Join Date: Jul 2012
Programs: Delta Gold, Alaska Gold 75K, LATAM Black
Posts: 3,393
Almost guaranteed youll be ok without a middle name on the ticket
But if it only cost $50 to change a ticket I would consider yourself lucky. Nobody is under any obligation to change a name on your ticket for you at no cost ..
But if it only cost $50 to change a ticket I would consider yourself lucky. Nobody is under any obligation to change a name on your ticket for you at no cost ..
Jan 28, 2018 | 5:24 am
#12
Join Date: Jul 2011
Location: Asia Pac
Programs: AA UA DL AS CXDM JL NH Hilton Hyatt Marriott SPG IHG
Posts: 545
Full name on passport = Last, First and Middle
Name on ticket and FFP = First and Last
Have been flying to many different countries, including the US international and domestic, without any issue for more than two decades. There was only one time at TPE, CX ground agent questioned that name on my ticket did not match full name on passport. Told her not to worry, that's the middle name. It seems that a lot of people in Taiwan (or Chinese speakers in general?) do not have the concept of the "middle name"?
This also applies to GE/TSA Pre, where my profile name matches my full name on passport. I do get TSA Pre fine when the reservation name only shows my First and Last.
Name on ticket and FFP = First and Last
Have been flying to many different countries, including the US international and domestic, without any issue for more than two decades. There was only one time at TPE, CX ground agent questioned that name on my ticket did not match full name on passport. Told her not to worry, that's the middle name. It seems that a lot of people in Taiwan (or Chinese speakers in general?) do not have the concept of the "middle name"?
This also applies to GE/TSA Pre, where my profile name matches my full name on passport. I do get TSA Pre fine when the reservation name only shows my First and Last.
Jan 28, 2018 | 11:53 pm
#14
Join Date: Sep 2007
Location: HK
Programs: Qantas (Lifetime Gold), PAL (Elite), British Airways (now sadly blue), Cathay MPO DM
Posts: 797
I flew for years with only my first and last name on my tickets. Recently (about 2-3 months ago) my travel agent told me that it's now unwise to do so and I should make sure my middle name is on all my tickets. She specifically said it was a "new" problem. That said, I suspect it's most likely fine and I wouldn't pay to change it. But just get it right next time.
Jan 29, 2018 | 12:01 am
#15
Join Date: Sep 2016
Location: MNL / SFO / NYC
Programs: IHG Spire | Marriott Plat | UA Plat | AA Plat Pro
Posts: 533
You shouldn't have a problem with this (but there is always a chance if the agent you get is in a bad mood or is a stickler), but the lesson to learn here is to always make sure the name of your ticket matches your passport.