HELP AA Miles on CX J problem
Jan 9, 2004 | 12:23 pm
#1
Original Poster
Join Date: Jun 2002
Location: SEATTLE, WA USA
Programs: UAL, AA, AS, CX
Posts: 1,980
HELP AA Miles on CX J problem
After having J seats for months now...issued last October with AA miles on CX - I get a call today!!! 3 days before departure that the routing is invalid and CX will not allow me to fly.
I booked 2 J seats with the following routing:
AS SEA - LAX
CX LAX - HKG connecting to PEK
CX PEK - HKG with stop over
CX HKG - LAX
AS LAX - SEA
AA said I cannot cross over between two regions meaning Asia 1 & 2 so HKG and PEK.
But they JUST noticed this now after having this booked and ticketed???
What can I do? The Liaison from AA said CX won't allow it and I cannot fly without
more miles 60K per person...when I already paid 110K per person...or buying tickets from HKG to PEK round trip.
I booked 2 J seats with the following routing:
AS SEA - LAX
CX LAX - HKG connecting to PEK
CX PEK - HKG with stop over
CX HKG - LAX
AS LAX - SEA
AA said I cannot cross over between two regions meaning Asia 1 & 2 so HKG and PEK.
But they JUST noticed this now after having this booked and ticketed???
What can I do? The Liaison from AA said CX won't allow it and I cannot fly without
more miles 60K per person...when I already paid 110K per person...or buying tickets from HKG to PEK round trip.
Jan 9, 2004 | 12:54 pm
#2
Join Date: Jan 2003
Location: SFO/OAK
Programs: AA/EXP 3MM; UA/1K; HY/DIA; SPG/PLT; Fairmont/Life PLT
Posts: 2,232
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by JHIN:
AA said I cannot cross over between two regions meaning Asia 1 & 2 so HKG and PEK.
But they JUST noticed this now after having this booked and ticketed???
What can I do? The Liaison from AA said CX won't allow it and I cannot fly without
more miles 60K per person...when I already paid 110K per person...or buying tickets from HKG to PEK round trip.</font>
AA said I cannot cross over between two regions meaning Asia 1 & 2 so HKG and PEK.
But they JUST noticed this now after having this booked and ticketed???
What can I do? The Liaison from AA said CX won't allow it and I cannot fly without
more miles 60K per person...when I already paid 110K per person...or buying tickets from HKG to PEK round trip.</font>
Alternatively, why not just go to PEK and forget about HKG for a mere 90K.
Or, if you insist on going to PEK, buy a RT ticket on CX which is now on promotion. They throw in free nights at the Palace too!
Also, CX is offering a discounted redemption for J HKG-PEK at only 25K per person! The best value for Asiamiles in a LONG time.....
http://www.cathaypacific.com/hk/offe...-89620,00.html
Jan 9, 2004 | 1:12 pm
#3
Original Poster
Join Date: Jun 2002
Location: SEATTLE, WA USA
Programs: UAL, AA, AS, CX
Posts: 1,980
I don't have asia miles and that does sound like a good offer...I only have AA miles... since AA is quoting me another 60K per person in miles to get from HKG to PEK.
This is what AA is saying now...YES they agree they screwed up...willing to pay us $400 in vouchers...and keep my ticket as is...but cannot give us anything more...i.e. the dates I originally requested.
This is what AA is saying now...YES they agree they screwed up...willing to pay us $400 in vouchers...and keep my ticket as is...but cannot give us anything more...i.e. the dates I originally requested.
Jan 9, 2004 | 1:17 pm
#4
Original Poster
Join Date: Jun 2002
Location: SEATTLE, WA USA
Programs: UAL, AA, AS, CX
Posts: 1,980
Even though I was told as long as there are NO routing changes I could change dates as long as seats are available and this is what I did because seats were available and this threw up all kinds of REd flags..
Ya know Give me a freakin break ....ridiculous!!! They ought to just bite it and go by what they said I could do.
Ya know Give me a freakin break ....ridiculous!!! They ought to just bite it and go by what they said I could do.
Jan 9, 2004 | 1:20 pm
#5
Original Poster
Join Date: Jun 2002
Location: SEATTLE, WA USA
Programs: UAL, AA, AS, CX
Posts: 1,980
Now they are saying no one else I can talk too...said no one higher than a supervisor....All I ahve asked for us a date change to the route...which was "supposed" to be allowed.