Waitlist AM Award
Nov 23, 2017, 10:39 pm
#1
Original Poster
Join Date: Apr 2013
Location: JFK 🇺🇸 (mostly); YVR 🇨🇦 (a bit less); HKG 🇭🇰 (even less)
Programs: Marco Polo GR 😂😂; HHonors Gold; Ritz Carlton Gold
Posts: 494
Waitlist AM Award
First time booking an AM award that has no availability except for waitlist for my mom.
Will CX notify be by email when the waitlist clears or what is the communication method used?
Also, since I did not make the payment for taxes and fees yet, will they debit my card automatically or will I need to manually submit payment once it clears? I don't want any delay as I need it to be ticketed and confirmed.
Will calling CX help them release an additional seat?
Thanks
Will CX notify be by email when the waitlist clears or what is the communication method used?
Also, since I did not make the payment for taxes and fees yet, will they debit my card automatically or will I need to manually submit payment once it clears? I don't want any delay as I need it to be ticketed and confirmed.
Will calling CX help them release an additional seat?
Thanks
Nov 23, 2017, 10:51 pm
#2
Join Date: Jan 2007
Location: YYZ
Programs: CX GO, AC Aeroplan 25K, AMEX PLAT, Hilton Diamond, Marriott Titanium, IHG Spire Amb
Posts: 468
Last time when my waitlist cleared (which came as a surprise by the way...) I got an email and a text as well.
I had to call in to settle the payment and issue the ticket.
I had to call in to settle the payment and issue the ticket.
Nov 23, 2017, 11:13 pm
#3
Join Date: Apr 2012
Location: Hong Kong SAR
Programs: JL Diamond, CX Gold, HH Gold
Posts: 313
First time booking an AM award that has no availability except for waitlist for my mom.
Will CX notify be by email when the waitlist clears or what is the communication method used?
Also, since I did not make the payment for taxes and fees yet, will they debit my card automatically or will I need to manually submit payment once it clears? I don't want any delay as I need it to be ticketed and confirmed.
Will calling CX help them release an additional seat?
Thanks
Will CX notify be by email when the waitlist clears or what is the communication method used?
Also, since I did not make the payment for taxes and fees yet, will they debit my card automatically or will I need to manually submit payment once it clears? I don't want any delay as I need it to be ticketed and confirmed.
Will calling CX help them release an additional seat?
Thanks
Last edited by AmD950; Nov 23, 2017 at 11:31 pm
Nov 28, 2017, 8:55 am
#8
Suspended
Join Date: May 2006
Location: HKG
Programs: A3, TK *G; JL JGC; SPG,Hilton Gold
Posts: 9,952