When does CX issue award ticket?
Sep 22, 2000 | 1:43 pm
#1
Original Poster
Join Date: Jun 2000
Location: Hong Kong
Posts: 430
When does CX issue award ticket?
I made a reservation for an award flight in august and had already faxed in my authorization form. When does CX actually issue the ticket? is it 2 weeks before departure?
Sep 22, 2000 | 7:45 pm
#2
Join Date: Sep 1999
Location: Silicon Valley
Programs: AA:PLT&3MM, HGP:DIA, SPG:GOLD
Posts: 1,896
My past experience has been that they process it right away. So from the time they receive the authorization you should have the ticket in no more than one week.
[This message has been edited by bp888 (edited 09-22-2000).]
[This message has been edited by bp888 (edited 09-22-2000).]
Sep 23, 2000 | 4:49 pm
#4
FlyerTalk Evangelist
Join Date: May 2000
Location: Little dot in Asia
Programs: AA-PP, HL-DM, MR-LTP, HY-LTG
Posts: 26,017
I suggest calling them to check. Half the time CX loses the fax and claim you never sent it in the first place.
I had to fax and refax my award request about 3 times and apparently each time they claim they never received it!
I had to fax and refax my award request about 3 times and apparently each time they claim they never received it!