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-   -   When does CX issue award ticket? (https://www.flyertalk.com/forum/cathay-pacific-cathay/186779-when-does-cx-issue-award-ticket.html)

rogerli Sep 22, 2000 1:43 pm

When does CX issue award ticket?
 
I made a reservation for an award flight in august and had already faxed in my authorization form. When does CX actually issue the ticket? is it 2 weeks before departure?

bp888 Sep 22, 2000 7:45 pm

My past experience has been that they process it right away. So from the time they receive the authorization you should have the ticket in no more than one week.

[This message has been edited by bp888 (edited 09-22-2000).]

bp888 Sep 22, 2000 7:45 pm

Sorry, dup posting.

[This message has been edited by bp888 (edited 09-22-2000).]

Guy Betsy Sep 23, 2000 4:49 pm

I suggest calling them to check. Half the time CX loses the fax and claim you never sent it in the first place.

I had to fax and refax my award request about 3 times and apparently each time they claim they never received it!


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