kaka

If they want to lose their last decent customers and only take china transitters paying min fare, go ahead with that.

those pursers are smart and see where the bread and butter come from.

kaka

those muppets just dont want to work. Ive pressed the call bell once for water and one northern imports came to me shouting ive just served you.

cysyuen

While I have personably experience a middle seat being empty (and that I once had a Club Europe seat with middle divider) I am yet to experience a whole row by myself!

jckl

Maybe you should rethink your attitude, a little common courtesy/politeness in the form of 'please' and 'thank you' goes a long way. Calling people 'northern imports' is xenophobic and makes one seem extremely insecure.

Crew treat nice pax nicely regardless of where they are from because they're paid to do so. They're however not paid to bow down and put up with condescending, rude and self-entitled pax. If you think it's worth making a point by wasting food and beverages that crew don't give a damn about and most certainly doesn't take any hint then go on, keep it up. There's a big wide world outside the cabin, if you need to feel that important on a flight, just yell at the top of your lung 'I'm a diamond, give me respect'.

For your info, the handful of ISMs that cares enough about company's 'bread and butter' is leaving fast, most don't care because there's no salary increase or significant bonus or recognition of hard work even if the company makes money.

The manual is there in case of pax complain there's something to fall back on and to ensure consistency across the board. Giving pax false assumptions and expectation on previous flight then having them complain on subsequent flights because 'above and beyond' service is not repeated is not at all responsible.

jckl

Spirits are available during pre-meal drinks service from trolley (A-cart service).

During tray distribution (Lunch/dinner/supper), according to standards and due to cart-top area limitation, only soft drinks/wines/juices are on cart-top. All other drinks on request, which if you're seated at the front, will be delivered when your crew has a chance to go back to the galley (aka once all trays are handed out).

At other times, all drinks are available on request. You are welcomed to press the call bell or come to the galley. But there's only 2/3 crew watching thee whole of YCL+PEY during long haul flight so expect wait. Anyways, walking is good for you, DVT and what not is bad.

Some senior is sticking to the '1 alcoholic drink per serving' rule given at their induction back in the day to better monitor and control pax alcohol consumption and to prevent rowdiness. Just ask after you've finished your drink if you want more.

frenzie01

You are a legend! Thanks for such detailed info.

552045golfnut

I have been flying CX long haul flights since 2009 and noticing the drop in their service in general. Reasons? Under staff, staff morale, company cut back etc etc Nonetheless, it all depends on the team of crew members. Good luck (I need that too on my upcoming flight).

Going back to your questions, I have never been refused any drink but I always got them during meal time. Ask for two drinks (or three) if you know for sure you need them. My general impression is that the crew members do not want to do EXTRA. If they tell you to get it later, then it will be at your discretion. More importantly, going to the galley for stuff is NEVER welcomed on any airline, not to mention using the call button. The worse is water. They used to pass water on an hourly basis but not anymore. This routine is presumably still on their operational guidelines but.....

CX food is acceptable in general. Of course, what you are served depends on your departure origin. If you fly out of LGW, expect general UK food. You can look up the thread on 'CX J Class Menu' and you may have a general idea of what you will be served.

Regarding upgrades, I do not think CX offers paid upgrade from Econ to PEY. Their biddable upgrades only apply to PEY to Business and only on a limited number of routes and fare class 'R'.

Ausriver

It is standard service provided by CX for all OWEs (including DM), which I actually found very good when traveling in Y and made me very disappointed when flying with other OW carriers in Y. i.e. with QF, apart from select the first few rows of seats at booking (not extra leg room ones), I cannot find any other benefits.

There are Vodka & Gins at CX Y. And most none morning long haul flight, they will serve drinks first which has different kinds of spirits. And as OWE, request a regular drink not on the tray should be ok (i.e. bailey). I wouldnt want to order a champagne unless if ISM asked me, they just taste not right when served in plastic cups.

I guess apart from op-up priorities, there is nothing OWE missing out when flying CX Y.

nolounge

Couldn't thank you enough. Anyone that spends more than a week on FT knows what kind of advises kaka give on this forum

552045golfnut

https://upgrade.cathaypacific.com/of...fic?lang=en_HK

A350 has only back galley and, without the mid galley, this makes tray distribution difficult.

frenzie01

Now that I have my tickets in "Q" fare code, could I do anything with 40000 asia miles?

(I would have these from my Amex card)

cysyuen

Q class is the lowest booking code possible for cash booking so you won't be getting any upgrade by points.

Interestingly, 40000 Asia Miles is enough to get a flight from HKG to most of European destinations via CX/BA in economy.

frenzie01

*Would they serve ice cream as dessert on flights out of LGW?
*I have a connecting flight from Hong Kong to Phuket in the morning. Anyway to get western veggie breakfast? I don't imagine this would be an option on the flight...

bart simpson

Yes, CX serves Movenpick on all long-haul routes and Haagen-Daz on all regional flights apart from Taiwan/Manila routes.

Order VLML in advance for your meal if you want to get western veggie breakfast.

fairhsa

I didnt see from your post if you had OW status. If yes, you have a good chance of an OP-UP on Cathay (OWE mainly). Cathay mainly has lovely staff who are very helpful - and even more helpful if you have status. It's a noticeable difference. Generally the food is pretty awful but plenty of western options (I don't eat any of the Chinese style breakfasts, I actually think breakfast is one of their best meals!).