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CX has some work to do [compared to Garuda]

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CX has some work to do [compared to Garuda]

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Old May 22, 2017 | 2:45 am
  #16  
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It may not seem comprehensive or fair to just judge from bits and pieces available on the Internet, but the professionalism of CX crews when it comes to safety standards - just look at the CX 884 incident over Alaska. That's why I always say CX crew feels like family to me - you can put absolute trust in them (both cockpit and cabin crew)
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Old May 22, 2017 | 2:56 am
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But then you have those images of when they did evacuate a CX plane and many of the passengers had their bags with them. I know that there are times you can't control the behaviour of passengers, but was the timidness of CX cabin crew in pushing the pax out a contributing factor?
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Old May 22, 2017 | 2:56 am
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Only cx and qf have reasonable track record. Except lccs
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Old May 22, 2017 | 3:01 am
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We're wayy OT - so my apologies for adding on

http://www.flyertalk.com/forum/27001380-post59.html

Being an un-fan, I emailed them asking about this and the SQ368 incident..
the response:
"The weather forecast for Hong Kong during the period of arrival for the flight was within our operational limits, hence the pilots’ decision to continue with the approach"

SQ368 was a no-comment since it had then been under investigation.. (and to me, the report left a bit to be desired as compared to the EK521 report).
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Old May 22, 2017 | 6:30 am
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Originally Posted by G-CIVC
I just wasn't convinced at all how they handled the Milan air return incident last year
Don't say that too loudly, lest it echos down into the SQ board and precipitates your lynching.
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Old May 22, 2017 | 7:33 am
  #21  
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Originally Posted by cx4ever
Does anyone remember when SQ had a problem with a fuel leak and the right engine/wing caught fire on landing in Singapore rather recently (as in within the last year)? If I remember correctly, this occurred soon after BA's 777 engine fire in Las Vegas.

What I find strange is that on touchdown the SQ crew didn't start an emergency evacuation... were they so sure that SQ's fire services would respond so quickly? (Obviously, there is the difference that singapore's airport knew about the issue, while the BA fire happened unexpectedly.) It seemed like quite a major fire and I'm wondering, even though everyone was fine, whether they should've made the decision to evacuate.
It's a hard judgement call that I'm content to leave to pilots.

QF32 with the uncontained engine failure wasn't evacuated on landing either. The explanation was statistically in every emergency evacuation someone's going to get hurt. So FAs will ready passengers for evacuation, but not deploy slides until and unless they have to.
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Old May 22, 2017 | 7:55 am
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Engine failure vs a blazing engine fire. Quite the difference in scenario and potential consequences.
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Old May 22, 2017 | 9:29 am
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From QF32 wiki

Upon landing, the crew were unable to shut down the No. 1 engine, which had to be doused by emergency crews for three hours after landing until flameout was achieved.[12][17] The pilots considered whether to evacuate the plane immediately after landing as fuel was leaking from the left wing onto the brakes, which were extremely hot from maximum braking. The SCC pilot, David Evans, noted in an interview, "We’ve got a situation where there is fuel, hot brakes and an engine that we can’t shut down. And really the safest place was on board the aircraft until such time as things changed. So we had the cabin crew with an alert phase the whole time through ready to evacuate, open doors, inflate slides at any moment. As time went by, that danger abated and, thankfully, we were lucky enough to get everybody off very calmly and very methodically through one set of stairs."[10] The plane was on battery power and had to contend with only one VHF radio to coordinate emergency procedure with the local fire crew.[18]"
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Old May 22, 2017 | 10:19 am
  #24  
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I am amused by the straw men in the post: when was the last Garuda fatality? 2007? (I might be wrong -- I didn't google very hard.) At what point can we say CX just charges to much ....
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Old May 22, 2017 | 1:09 pm
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Originally Posted by percysmith
From QF32 wiki
Oh percy
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Old May 22, 2017 | 10:53 pm
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The most important thing...

Originally Posted by G-CIVC
It may not seem comprehensive or fair to just judge from bits and pieces available on the Internet, but the professionalism of CX crews when it comes to safety standards - just look at the CX 884 incident over Alaska. That's why I always say CX crew feels like family to me - you can put absolute trust in them (both cockpit and cabin crew)
Couldn't agree more. It is the judgement of front line crew, maintenance standards etc that constitute CX's fundamental competitive advantage and why I stay loyal.
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Old May 23, 2017 | 1:27 am
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Originally Posted by percysmith
It's a hard judgement call that I'm content to leave to pilots.
The official report questioned the actions of the pilots as hard as you will ever see for a state owned company in Singapore.

I'm afraid i have unintentionally derailed the thread with that first comment. I'll just say I know enough about airlines and flying in Asia to know there is more to safety than when one's last crash was.
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Old May 23, 2017 | 2:46 am
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Originally Posted by 1010101
I'm afraid i have unintentionally derailed the thread with that first comment. I'll just say I know enough about airlines and flying in Asia to know there is more to safety than when one's last crash was.
Ding ding ding. Just because you haven't happened to have anyone killed lately is not the way a safe airline is determined. And the mundane factors which are, are not made public to the pundits on the internet (although are relatively well known in industry circles).

(Although if airlines ARE killing people somewhat regularly, well it's a decent chance something is amiss and the internet brigade will figure it out despite not being privy to the inner workings and differences among airlines.)

Trying to pull things back on topic....I thought the OPs point was fantastic regardless. CX's fares ex HKG are just stupid price for the product they offer, especially regionally.
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Old May 23, 2017 | 2:52 am
  #29  
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Originally Posted by QRC3288
Trying to pull things back on topic....I thought the OPs point was fantastic regardless. CX's fares ex HKG are just stupid price for the product they offer, especially regionally.
My recent experience booking a trip to BKK. CX Economy was $4100 all-in, TG Business Class is $3500. TG's planes might be old, but the slopey business class seat is still way better than CX's regional seat, and the catering is better too.

The Marco Polo changes have been great. They've opened my eyes to try different airlines.
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Old May 23, 2017 | 3:02 am
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Originally Posted by sxc
My recent experience booking a trip to BKK. CX Economy was $4100 all-in, TG Business Class is $3500. TG's planes might be old, but the slopey business class seat is still way better than CX's regional seat, and the catering is better too.

The Marco Polo changes have been great. They've opened my eyes to try different airlines.
Bingo. Another case in point.
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