Special Handling for all Rimowa brand check-in baggage
Mar 19, 2017, 5:59 pm
#1
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Join Date: Jul 2015
Location: SYD | HGH
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Special Handling for all Rimowa brand check-in baggage
CX/KA are now giving special handling to all Rimowa brand check-in baggages, including mandatory fragile tags and special loading.
Been asked to put my rimowa into this special blue cage normally for oversized luggage or baby strollers at SYD this morning.
Been asked to put my rimowa into this special blue cage normally for oversized luggage or baby strollers at SYD this morning.
Last edited by Ausriver; Mar 19, 2017 at 6:18 pm
Mar 19, 2017, 6:09 pm
#2
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Mar 19, 2017, 7:21 pm
#3
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Probably a lot of entitled rimowa owners claiming damage from the airline for scratches and dings.
Personally I accept that baggage is not handled with kid gloves and they are going to be subject to wear and tear. I don't know how people can expect airlines to keep their baggage in pristine condition.
Personally I accept that baggage is not handled with kid gloves and they are going to be subject to wear and tear. I don't know how people can expect airlines to keep their baggage in pristine condition.
Mar 19, 2017, 7:32 pm
#4
Join Date: Oct 2012
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Probably a lot of entitled rimowa owners claiming damage from the airline for scratches and dings.
Personally I accept that baggage is not handled with kid gloves and they are going to be subject to wear and tear. I don't know how people can expect airlines to keep their baggage in pristine condition.
Personally I accept that baggage is not handled with kid gloves and they are going to be subject to wear and tear. I don't know how people can expect airlines to keep their baggage in pristine condition.
I do use Rimowa for travel though I don't expect my bags to be in factory-fresh condition after using it. There must be so much complaints/claims for baggage damage in order for CX to do this sort of special handling... interesting!
Mar 19, 2017, 7:36 pm
#5
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Yes I've noticed that Rimowa has become much more popular these days, looking at the HKG carousels. So I really wonder if CX is doing this network-wide.
Maybe it's a Menzies initiative as CX charges them for damaged luggage. So they are saying "Well on the Australia side we do everything we can to prevent damage, so don't blame us"?
I can't imagine any other carrier really caring about this, and even contemplating compensation for normal wear and tear.
Maybe it's a Menzies initiative as CX charges them for damaged luggage. So they are saying "Well on the Australia side we do everything we can to prevent damage, so don't blame us"?
I can't imagine any other carrier really caring about this, and even contemplating compensation for normal wear and tear.
Mar 19, 2017, 9:14 pm
#8
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Mar 19, 2017, 10:43 pm
#10
Join Date: May 2016
Location: HKG
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I was told they were being "hand-loaded" into the baggage containers instead of going through the conveyor system at MNL when I flew from there last week due to damage feedback. So the reason might be towards baggage damage than theft. I have fully accepted that my Topas will bend and ding given the material but seems they are having to compensate entitled Rimowa owners who couldn't accept this?
Mar 19, 2017, 11:11 pm
#13
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Mar 19, 2017, 11:32 pm
#14
Join Date: Oct 2014
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The wheels are what made me buy my first Rimowa ever last week in Europe. Smooth sailing at ~30kg. Didn't realize what kind of club I was joining though 
Was happy to see a couple of dings and scratches when I pulled them off the carousel in HKG. Don't need them looking all new and attracting attention. Although now I will obviously be expecting boutique treatment
Was happy to see a couple of dings and scratches when I pulled them off the carousel in HKG. Don't need them looking all new and attracting attention. Although now I will obviously be expecting boutique treatment