First Class Lounge Menus
Jan 18, 2020 | 5:02 pm
#121
Original Poster
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Join Date: Dec 2004
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Jan 20, 2020 | 4:59 pm
#122
Join Date: Jan 2020
Posts: 2
Slightly off topic but I have been a user of the first class lounge at HK ever since it opened.
It used to be one of the best restaurants in the world in my opinion and I have kept using it through its decline in the last few years.
The numbers of people using it has dropped and so has the food standard. When you ask staff why, they bat you away.
So Cathay Pacific has lost many of its best customers as the lounge is not full like it used to be.
So the question is. How can such a large company do this, annoy and loose its most profitable customers and not change back?
I hope someone at hq, sees this and changes it back to such a great product, I miss it.
And yes I have written to Cathay, and in current fashion does not bother replying!
It used to be one of the best restaurants in the world in my opinion and I have kept using it through its decline in the last few years.
The numbers of people using it has dropped and so has the food standard. When you ask staff why, they bat you away.
So Cathay Pacific has lost many of its best customers as the lounge is not full like it used to be.
So the question is. How can such a large company do this, annoy and loose its most profitable customers and not change back?
I hope someone at hq, sees this and changes it back to such a great product, I miss it.
And yes I have written to Cathay, and in current fashion does not bother replying!
Feb 11, 2020 | 2:30 am
#124
Join Date: Jul 2009
Location: Cardiff
Programs: qatar airways platinum
Posts: 892
Feb 11, 2020 | 4:29 am
#126
FlyerTalk Evangelist and Ambassador: The British Airways Club
Join Date: Jun 2008
Location: Somewhere between 0 and 13,000 metres high
Programs: AF/KL Life Plat, BA GGL+GfL, ALL Diam, Hilton Diam, Marriott Gold, blablablah, etc
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May 16, 2020 | 6:40 am
#132
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Location: London, UK
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For posterity, here are the menus from the LHR First Class lounge from September 2019. My thoughts on these choices, along with images of the buffet selection, are available in my trip report: A Postcard from Portugal via The Qantas London Lounge
