Brief CX Experience report
Jun 3, 2016 | 6:34 am
#1
Original Poster
Join Date: Jun 2009
Location: UK
Programs: Lemonia. Best Greek ever.
Posts: 2,411
Brief CX Experience report
As I noted on another thread, I flew CX 251 HKG to LHR in J on 30th May.
Reading some of these threads, I had an expectation that I would be in an antique plane with bits of the hardware falling off all around. It was NOT like that.
My experience......
SWMBO and I enjoyed the lounge. (Wing J lounge). Speedy service and good options. SWMBO liked the Moet. I stuck to Sauvignon Blanc, after lots of Barrista type coffee. We spent longer than many in there, and it was fine. Seats were harder to find from about 10.45 pm.
I inspected the Cabin lounge, but it was not as good, IMHO.
On the plane....
Service on the plane was very good indeed, with proactive CC and personal greetings.
I cannot see how the service could have been improved. it was that good.
Food was good.
Wine was very good, (for 37,000 ft up, where all our tastes change.) A Kiwi Sauvignon Blanc and a robust Aussie Shiraz.
Every little bit of the hardware worked, and nothing was falling off. Nothing was dirty. I managed to run over my shoes with the flat bed mechanism, but that was my fault.
The film choices were not brilliant for me, as I had seen the ones on offer, but if I want to see movies, I go to the cinema!!
All in all, a 91/2 out of 10 experience. (9.5 out of 10).
Reading some of these threads, I had an expectation that I would be in an antique plane with bits of the hardware falling off all around. It was NOT like that.
My experience......
SWMBO and I enjoyed the lounge. (Wing J lounge). Speedy service and good options. SWMBO liked the Moet. I stuck to Sauvignon Blanc, after lots of Barrista type coffee. We spent longer than many in there, and it was fine. Seats were harder to find from about 10.45 pm.
I inspected the Cabin lounge, but it was not as good, IMHO.
On the plane....
Service on the plane was very good indeed, with proactive CC and personal greetings.
I cannot see how the service could have been improved. it was that good.
Food was good.
Wine was very good, (for 37,000 ft up, where all our tastes change.) A Kiwi Sauvignon Blanc and a robust Aussie Shiraz.
Every little bit of the hardware worked, and nothing was falling off. Nothing was dirty. I managed to run over my shoes with the flat bed mechanism, but that was my fault.
The film choices were not brilliant for me, as I had seen the ones on offer, but if I want to see movies, I go to the cinema!!
All in all, a 91/2 out of 10 experience. (9.5 out of 10).
Jun 3, 2016 | 8:46 am
#3
Join Date: Aug 2011
Programs: Marco Polo
Posts: 546
I wish more people understood this. Obviously certain carriers like SQ or whatnot may do better in some categories but overall I still find CX to be one of the best and most consistent airlines worldwide.
Jun 3, 2016 | 10:09 am
#4
Join Date: Dec 2003
Location: Hong Kong
Programs: CX Diamond / SQ Gold / Bonvoy Platinum / Hyatt Globalist / Hilton Gold
Posts: 1,100
Some of us are complaining because we've seen a dramatic decline in standards over the last 5-10 years.
And of course some of us are quite spoiled. And picky. Including myself.
And of course some of us are quite spoiled. And picky. Including myself.
Jun 4, 2016 | 12:09 am
#5
Join Date: Oct 2009
Location: ORD [formerly] + HKG
Programs: CX Diamond, AA exExPlat, BAEC exGold, HH Diamond, Hyatt Globalist, Starriott Titanium, GE
Posts: 3,087
I hope the good food was something else/the main that redeemed for the 'savory dips' and 'seasonal berries in ginger syrup'...
