Brief CX Experience report
 

As I noted on another thread, I flew CX 251 HKG to LHR in J on 30th May.

Reading some of these threads, I had an expectation that I would be in an antique plane with bits of the hardware falling off all around. It was NOT like that.

My experience......
SWMBO and I enjoyed the lounge. (Wing J lounge). Speedy service and good options. SWMBO liked the Moet. I stuck to Sauvignon Blanc, after lots of Barrista type coffee. We spent longer than many in there, and it was fine. Seats were harder to find from about 10.45 pm.
I inspected the Cabin lounge, but it was not as good, IMHO.
On the plane....

Service on the plane was very good indeed, with proactive CC and personal greetings.
I cannot see how the service could have been improved. it was that good.

Food was good.

Wine was very good, (for 37,000 ft up, where all our tastes change.) A Kiwi Sauvignon Blanc and a robust Aussie Shiraz.

Every little bit of the hardware worked, and nothing was falling off. Nothing was dirty. I managed to run over my shoes with the flat bed mechanism, but that was my fault.

The film choices were not brilliant for me, as I had seen the ones on offer, but if I want to see movies, I go to the cinema!!

All in all, a 91/2 out of 10 experience. (9.5 out of 10).

Everything is relative. CX hasn't won more best airline awards than anyone else for nothing. Compared to the vast majority of airlines it's as good as it gets.

I wish more people understood this. Obviously certain carriers like SQ or whatnot may do better in some categories but overall I still find CX to be one of the best and most consistent airlines worldwide.

Some of us are complaining because we've seen a dramatic decline in standards over the last 5-10 years.

And of course some of us are quite spoiled. And picky. Including myself.

I hope the good food was something else/the main that redeemed for the 'savory dips' and 'seasonal berries in ginger syrup'...

I took the reverse (CX252). It's better than average.

I thought I would post something positive - too many comments are negative on flyertalk!