Website issues
Feb 15, 2016 | 11:07 pm
#1
Original Poster
Join Date: May 2012
Programs: SPG Plat
Posts: 794
Website issues
I've been trying to use the online flight redemption tool but I can never get it to work..
Everytime I press the search button nothing happens - tried it on IE, Firefox and Chrome.
Anyone else facing this issue?
Everytime I press the search button nothing happens - tried it on IE, Firefox and Chrome.
Anyone else facing this issue?
Feb 16, 2016 | 12:12 am
#2
Moderator, Emirates
Join Date: Oct 2012
Location: Where My Heart Is
Programs: BAEC Silver, FB Platinum, KQ Asante Gold, Shebamiles Blue, Emirates Blue
Posts: 3,429
I was trying to look at flights earlier and it wouldn't accept any input in to the departure airport or arrival airport so just gave up. This was on IE & Firefox.
Safe & Happy Travels
S
Safe & Happy Travels
S
Feb 16, 2016 | 2:23 am
#3
Join Date: Sep 2013
Location: Beijing, Paris, Edinburgh
Programs: Marco Polo Diamond, Flying Blue Platinum for Life, GHA Black, IHG Platinum
Posts: 451
Same here....impossible to input the airport, I gave up too.
I wonder if CX are even vaguely aware that their web site and their app are just steaming heaps of dog excrement?
I wonder if CX are even vaguely aware that their web site and their app are just steaming heaps of dog excrement?
Feb 16, 2016 | 2:52 am
#4
Join Date: Feb 2011
Posts: 5,797
Over the course of two bookings today it has failed when trying to:
Input the airport into the search
Change dates on the flight matrix
Select seats upon booking
Input a multi city search
I wouldn't consider that a particularly bad day for cx.com.
I would love to know why the website is so bad. I suspect I can guess.
Input the airport into the search
Change dates on the flight matrix
Select seats upon booking
Input a multi city search
I wouldn't consider that a particularly bad day for cx.com.
I would love to know why the website is so bad. I suspect I can guess.
Feb 17, 2016 | 4:22 am
#6
Join Date: Feb 2008
Location: Hong Kong
Programs: CX DM
Posts: 215
Same over the last two days...it seems intermittent throughout the day as sometimes I can choose airport when I retry later
It really is embarrassing...surely some of the fuel savings / reduction in catering costs (quality doesnt just drop?) / KA rebranding (pick one) could be invested in a decent website
It really is embarrassing...surely some of the fuel savings / reduction in catering costs (quality doesnt just drop?) / KA rebranding (pick one) could be invested in a decent website
Feb 17, 2016 | 4:35 am
#7
Suspended
Join Date: Sep 2015
Programs: AA & SPG Plat
Posts: 387
