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Old Aug 3, 2015 | 12:19 pm
  #1  
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Join Date: Nov 2012
Location: NYC
Programs: Marriot Am, MU Pt
Posts: 3,092
Lounge Survey

Did anyone else get a lounge survey? Just found one in my junk mailbox, but it looks legit enough:

Dear MR alphaod,

Thank you for choosing to fly with Cathay Pacific.

On behalf of Cathay Pacific, we are conducting research on the two Cathay Pacific First Class lounges at Hong Kong International Airport, The Pier and The Wing. If you visited either The Pier First Class Lounge (newly reopened after an extensive renovation), or The Wing First Class lounge when flying on the 31/7/15, Flight number CX5802, we would like to invite you to share your views. Your insights will help Cathay Pacific further enhance the First Class lounges.

We would therefore very much appreciate your participation and will be pleased to award 6,000 Asia Miles as a token of appreciation to every fiftieth participant who completes the online questionnaire. The winners will be notified via email by the end of September 2015.

The survey will only take you 15 minutes. Your personal views and information are kept anonymous with the findings only reported back to Cathay Pacific at an aggregated level.

The survey link will remain open for 7 days.
Here is the online survey link and please click below:

http://survey.cimigolive.com/

Thank you very much in advance for your participation.


Should you have any specific questions that require a response, please contact us via email ([email protected])

Yours faithfully,

Chris Farquhar

Managing Partner
Cimigo

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I think they really wanted to see what I thought of the new Pier because they kept mentioning it, but sadly I did not have a chance to visit it yet (though ironically my flight over the weekend, the departure gate was 68, so very close to the renovated Pier)

I noticed they were slick in asking me after eating the lounge did I take the in-flight meal. I'm wondering if they'll start cutting in-flight meals if people do indicate they dine in the lounge beforehand (and not on the flight)? I didn't dine on the flight, but I said I did… I mean I didn't dine not before I didn't want to, but rather because I was still tired coming off a 13 hour flight.

Last edited by alphaod; Aug 3, 2015 at 12:39 pm
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Old Aug 3, 2015 | 10:12 pm
  #2  
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Join Date: May 2006
Location: HKG
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Posts: 9,952
i didnt. but cimigo is the company that does the prototype testing for CX. so i reckon its on of their PR/feedback exercise.
anways, i always say i've eaten onboard and complain that their food is crap... (which is the case usually!) even if i've not eaten...
Originally Posted by alphaod
Did anyone else get a lounge survey? Just found one in my junk mailbox, but it looks legit enough:




------

I think they really wanted to see what I thought of the new Pier because they kept mentioning it, but sadly I did not have a chance to visit it yet (though ironically my flight over the weekend, the departure gate was 68, so very close to the renovated Pier)

I noticed they were slick in asking me after eating the lounge did I take the in-flight meal. I'm wondering if they'll start cutting in-flight meals if people do indicate they dine in the lounge beforehand (and not on the flight)? I didn't dine on the flight, but I said I did I mean I didn't dine not before I didn't want to, but rather because I was still tired coming off a 13 hour flight.
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