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Online check-in problem and fix

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Old Feb 25, 2015 | 8:31 pm
  #1  
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All eyes on you!
15 Years on Site
 
Join Date: May 2009
Posts: 6,978
Online check-in problem and fix

trying to do online check-in today. It keep saying I don't have a record because it isn't linked to my MPC. But the MPC account clearly shows my tickets and that's how I can click the check-in in the first place.

Anyway, found out that when you load the manage my booking they indeed does not load your MPC info with it. Click the Frequent Flyers tab and under the information it shows nothing. Just click the "edit" button and don't worry, you won't be editing anything, all of a sudden your account number will be loaded (your number will show after a refresh), and wa-la, you can check-in no problem.

Just thought this might be helpful to others that are having online check-in problems.
Cathay Boy is offline  
Old Feb 26, 2015 | 2:48 am
  #2  
 
Join Date: Nov 2012
Location: NYC
Programs: Marriot Am, MU Pt
Posts: 3,092
I think the system sucks and it just doesn't work most of the time.

The other day, after checking in, when I got to the airport with the mobile boarding pass, it rejected me and when I went to the check-in counter, I was told I never checked-in and they were bewildered to how I got a mobile boarding pass in the first place.
alphaod is offline  


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