Community
Wiki Posts
Search

CX in Google Flights -- expensive!!

Thread Tools
 
Search this Thread
 
Old Aug 29, 2014 | 3:54 am
  #1  
Original Poster
FlyerTalk Evangelist
 
Join Date: Mar 1999
Posts: 12,097
CX in Google Flights -- expensive!!

Google has built what's probably the best (and certainly the easiest) flight search engine (https://www.google.com/flights).

However, it seems that CX is anchored in the pre-Internet ages and is publishing some really high fares on Google: see for example https://www.google.com/flights/#sear...4;r=2014-09-27 where CX prices itself at USD 1,305 to SQ's USD 404.

If you go to CX's website the price is SGD 249, or USD 199, properly reflecting the lack of pricing power of CX on this route and its need to get as much traffic as possible from any source.

Why wouldn't CX want to advertise its price on Google, which links back to CX's website for purchase and is therefore much cheaper than say selling through the clumsy Expedia?

Last edited by hillrider; Aug 29, 2014 at 4:00 am
hillrider is offline  
Old Aug 30, 2014 | 4:48 am
  #2  
3M
100 Nights
150 Countries Visited
25 Years on Site
 
Join Date: Jan 1999
Location: Too many
Programs: Lots
Posts: 5,765
The SGD249 fare you're quoting is a market-restricted fare only available with a Singapore point of sale. Since Google Flights uses a US point of sale (for now), you're not going to see the fare on Google.

Also, CX isn't publishing specific fares for Google Flights - Google Flights and ITA (which it acquired) just picks up whatever fares are publicly filed.
Axey is offline  
Old Aug 30, 2014 | 4:59 am
  #3  
FlyerTalk Evangelist
Community Builder
All eyes on you!
15 Years on Site
 
Join Date: Jul 2006
Location: Hong Kong, France
Programs: FB , BA Gold/OW emerald, QR
Posts: 17,062
I find google flight engine very poor, at least for non-US departures. They seem not to have access to many discounted fares/promo.
brunos is offline  
Old Aug 30, 2014 | 6:37 am
  #4  
FlyerTalk Evangelist
30 Countries Visited
3M
All eyes on you!
15 Years on Site
 
Join Date: Jan 2007
Location: BOS/UTH
Programs: AA LT PLT; QRPC PLT/OW EMD; Bonvoy LT Titanium
Posts: 14,582
I, too, am unimpressed by Google Flights. Not nearly as detailed or as many options as ITA Matrix, which is now likely to go away.
Dr. HFH is offline  
Old Aug 30, 2014 | 7:00 pm
  #5  
Original Poster
FlyerTalk Evangelist
 
Join Date: Mar 1999
Posts: 12,097
Originally Posted by Axey
The SGD249 fare you're quoting is a market-restricted fare only available with a Singapore point of sale.
Well, thanks. Looks like CX is still stuck in the era of brick and mortar ("point of sales") and has not wised up to the global internet.

Originally Posted by brunos
I find google flight engine very poor, at least for non-US departures. They seem not to have access to many discounted fares/promo.
I guess it's the airlines' fault according to Axey.

Within the US and EU, Google Flights is the fastest and easiest accurate engine out there, and it takes you to the airline's website to complete the purchase ^.

A search that would take 3-4 minutes to do on Expedia/Kayak etc. (including navigating their awful interface and dodging all sort of upsales and ads ("do you want a hotel/car with that?") takes less than 60 seconds on Google flights. And in those markets all airlines (with the usual exception of WN in the US and FR in EU, and partial exception of U2 which requires an extra click) are available, and they publish all of their fares with the earth as a "point of sale".
hillrider is offline  
Old Aug 30, 2014 | 7:02 pm
  #6  
Original Poster
FlyerTalk Evangelist
 
Join Date: Mar 1999
Posts: 12,097
Originally Posted by Dr. HFH
I, too, am unimpressed by Google Flights. Not nearly as detailed or as many options as ITA Matrix, which is now likely to go away.
I think those are two different products.

Google Flights is for the masses, ITA's Matrix is for the nerds who populate FT (and I'm one of them, so don't take the term as a derogatory one, rather one to describe "a single-minded expert in a particular technical field"). And Google Flights is a far faster engine for simple roundtrips.
hillrider is offline  
Old Aug 31, 2014 | 9:35 pm
  #7  
FlyerTalk Evangelist
30 Countries Visited
3M
All eyes on you!
15 Years on Site
 
Join Date: Jan 2007
Location: BOS/UTH
Programs: AA LT PLT; QRPC PLT/OW EMD; Bonvoy LT Titanium
Posts: 14,582
Originally Posted by hillrider
Google Flights is for the masses, ITA's Matrix is for the nerds who populate FT (and I'm one of them, so don't take the term as a derogatory one, rather one to describe "a single-minded expert in a particular technical field"). And Google Flights is a far faster engine for simple roundtrips.
Agreed (and I'm not in the least insulted). I just wish that Google would keep and support both. I'm fairly certain that they won't.
Dr. HFH is offline  
Old Aug 31, 2014 | 9:47 pm
  #8  
10 Years on Site
 
Join Date: Feb 2011
Posts: 5,797
Originally Posted by hillrider
Well, thanks. Looks like CX is still stuck in the era of brick and mortar ("point of sales") and has not wised up to the global internet.
Hong Kong as a whole is like that. Not just CX ^

I assume/hope that Google will integrate ITA and all its features into Google Flights, as they tend to do when they realise they can just buy something better than they can build.
1010101 is offline  
Old Sep 1, 2014 | 12:08 am
  #9  
FlyerTalk Evangelist
30 Countries Visited
3M
All eyes on you!
15 Years on Site
 
Join Date: Jan 2007
Location: BOS/UTH
Programs: AA LT PLT; QRPC PLT/OW EMD; Bonvoy LT Titanium
Posts: 14,582
Originally Posted by phol
I assume/hope that Google will integrate ITA and all its features into Google Flights, as they tend to do when they realise they can just buy something better than they can build.
I would imagine not, I'm sorry to say. Flights was released something like nine months after the Google's ITA acquisition, which included the QPX engine. Seems to me pretty obvious that Flights was built on the IP it got with ITA. They're not going to maintain, let alone enhance, two systems which do essentially the same thing.
Dr. HFH is offline  
Old Sep 2, 2014 | 8:15 am
  #10  
10 Countries Visited
20 Countries Visited
30 Countries Visited
10 Years on Site
 
Join Date: Mar 2014
Location: YYZ
Programs: Skymiles GM, UA Silver, Marriott Titanium, National EE, Hertz 5*
Posts: 390
Originally Posted by Dr. HFH
Agreed (and I'm not in the least insulted). I just wish that Google would keep and support both. I'm fairly certain that they won't.
Google has a 5-year obligation to keep the ITA software available on the website I believe. Which means you can expect to see it disappear in 2016 much like many other things..... like BufferBox and many other teams.
SoroSuub1 is offline  
Old Oct 2, 2017 | 12:12 pm
  #11  
10 Countries Visited
20 Countries Visited
30 Countries Visited
All eyes on you!
 
Join Date: Dec 2014
Location: PAR
Programs: QR Plat, Accor Plat
Posts: 1,116
Does anyone know why CX only publishes very expensive fares in GDS, at least for regional flights, so that you only find these very expensive fares in Google Flight, ITA, Expertflyer and OTAs ?
Is there any more convenient way to look for the normal or discounted fares than on CX website ?
Matt4 is offline  


Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.