Originally Posted by
hillrider
Well, thanks. Looks like CX is still stuck in the era of brick and mortar ("point of sales") and has not wised up to the global internet.
Hong Kong as a whole is like that. Not just CX ^
I assume/hope that Google will integrate ITA and all its features into Google Flights, as they tend to do when they realise they can just buy something better than they can build.