Ticket cancellation and refund
Apr 25, 2014 | 4:00 pm
#1
Original Poster
Join Date: Jul 2010
Location: JFK
Posts: 150
Ticket cancellation and refund
I have an ex-TPE Class D return ticket to YVR, and the outbound flight has completed in September of the last year. Unfortunately, I'm going to cancel the inbound flight and wondering how much I will get back as a refund? Cancelation fee is TWD 2400 but the refund is not the half of the paid value as it states on the website.
Apr 26, 2014 | 12:24 am
#2
Join Date: Sep 2005
Location: TPE / HSZ
Programs: CX GO (=SPH), IHG Diamond Amb, Hertz 5*, Accor, Hilton, National
Posts: 7,226
Ex-TPE, one way is 0.6*round-trip for 1Y (0-365) TKTs. I believe you have a D1YTW (or D1YIB). You can calculate the difference that way. Note that I am not sure whether you are allowed to refund the return portion. I've never tried myself. Usually a re-routing means that you pay more if the fare is higher, but you don't get any refund should the new fare be less than the old fare. I don't know if this applies in this case.
Apr 26, 2014 | 2:49 am
#3
Join Date: Aug 2003
Location: Singapore
Programs: SIA Solitaire PPS, IHG Royal Amb, Hyatt Globalist, Bonvoy Gold, Hilton Hhonor Gold
Posts: 2,281
I have an ex-TPE "D" class ticket to SIN. I have used the outbound and wanted to cancel the in-bound sectors. Fare basis is D6MIB.
I called CX office to check and was told that there is no refund value for this partially used ticket except the fuel surcharges & taxes paid for the in-bound sector only. Will suggest that you give a call to CX Taipei office to check it out.
I called CX office to check and was told that there is no refund value for this partially used ticket except the fuel surcharges & taxes paid for the in-bound sector only. Will suggest that you give a call to CX Taipei office to check it out.
May 5, 2016 | 9:18 am
#5
Join Date: May 2016
Posts: 1
Ticket cancellation and refund
I have CX round tickets Singapore/Toronto/Singapore class V fare basis V3MIB, the outbound flight has been completed, but I want to cancel the inbound flight Toronto to Singapore which will depart on 10 July 2016. Can anyone tell whether how much I can get the refund if I cancel it? How much is the cancellation fee?
I have CX round tickets Singapore/Toronto/Singapore class V fare basis V3MIB, the outbound flight has been completed, but I want to cancel the inbound flight Toronto to Singapore which will depart on 10 July 2016. Can anyone tell whether how much I can get the refund if I cancel it? How much is the cancellation fee?
May 5, 2016 | 9:47 am
#6
Join Date: Nov 2012
Location: NYC
Programs: Marriot Am, MU Pt
Posts: 3,092
Ticket cancellation and refund
I have CX round tickets Singapore/Toronto/Singapore class V fare basis V3MIB, the outbound flight has been completed, but I want to cancel the inbound flight Toronto to Singapore which will depart on 10 July 2016. Can anyone tell whether how much I can get the refund if I cancel it? How much is the cancellation fee?
I have CX round tickets Singapore/Toronto/Singapore class V fare basis V3MIB, the outbound flight has been completed, but I want to cancel the inbound flight Toronto to Singapore which will depart on 10 July 2016. Can anyone tell whether how much I can get the refund if I cancel it? How much is the cancellation fee?