Lost Camera in CX F
#17




Join Date: Sep 2011
Location: MNL
Programs: CX MPO DM, Le Club Accor Platinum, World of Hyatt Explorist
Posts: 2,287
I've left my camera twice, once on F the other in J, both were returned to me even before reaching immigration. When I left it on my seat in F, the Senior Purser was the one who caught up with me even before I exited the air bridge.
#18
FlyerTalk Evangelist




Join Date: Jan 2007
Location: BOS/UTH
Programs: AA LT PLT; QRPC PLT/OW EMD; Bonvoy LT Titanium
Posts: 14,585
Got off 807 at HKG last week. Walking briskly along towards transfer security when Ms. I, the cabin crew member who had been taking care of me, ran up behind me with an item I had left in the closet. Excellent service!!
#19




Join Date: Sep 2011
Location: MNL
Programs: CX MPO DM, Le Club Accor Platinum, World of Hyatt Explorist
Posts: 2,287
I think the crew in F normally checks the closet and seats for anything passengers leave behind, it won't take long even if the plane is full since the most they need to check would be 9 seats. So I'm surprised OP didn't get his camera back not unless it got stuffed with the duvet.
#20
Original Poster




Join Date: Oct 2007
Location: PWM
Programs: AA EXP, WOH Globalist
Posts: 292
Yes, I'm a bit disappointed that I never got it back having been in F. Thought about having Cathay reach out to the purser on the flight but i figured if they found anything, I would have already been contacted..
#21
FlyerTalk Evangelist



Join Date: May 2000
Location: Little dot in Asia
Programs: AA-PP, HL-DM, MR-LTP, HY-LTG
Posts: 26,017
People should not assume that its the cleaning staff. Chances are that they already have an iPad !
In HKG, SIN, I find staff to be very honest and will hand over what ever items they find in seat pockets etc to CX. It could be that its lost in transit...
I left something on VS in Upper Class. Not a peep from VS Customer Service ...after my complaints.
In HKG, SIN, I find staff to be very honest and will hand over what ever items they find in seat pockets etc to CX. It could be that its lost in transit...
I left something on VS in Upper Class. Not a peep from VS Customer Service ...after my complaints.
#22
Suspended
Join Date: May 2006
Location: HKG
Programs: A3, TK *G; JL JGC; SPG,Hilton Gold
Posts: 9,952
People should not assume that its the cleaning staff. Chances are that they already have an iPad !
In HKG, SIN, I find staff to be very honest and will hand over what ever items they find in seat pockets etc to CX. It could be that its lost in transit...
I left something on VS in Upper Class. Not a peep from VS Customer Service ...after my complaints.
In HKG, SIN, I find staff to be very honest and will hand over what ever items they find in seat pockets etc to CX. It could be that its lost in transit...
I left something on VS in Upper Class. Not a peep from VS Customer Service ...after my complaints.
#23




Join Date: Oct 1999
Location: Don't know....
Programs: BA LTG, SQ TPPS, CX DMP, AA EXP, Bonvoy LTT, ALL PLT, Hilton DM
Posts: 4,037
I was on a PEN-HKG flight in J with my colleague. He left his ipad on the plane and realised 5 minutes after leaving the plane. Went straight back and the cleaners had already been on the plane and the staff could NOT find the ipad. Seems like the cleaners out of HKG may not be completely honest which is disappointing.
#24
Suspended
Join Date: Dec 2012
Posts: 2,377
a) Other F pax
b) Cabin Crew / Pilot
c) Cleaning staff
In bagold's example, there IS the slight possibility that as Y/PEY pax were deplaning and quickly snagged it.
#25
Join Date: Feb 2013
Location: Australia
Programs: Asia miles
Posts: 52
Lost Camera in CX F
Left my iPad on board CX729 arriving KUL on July 20th. Lodge missing report with CX baggage on July 21st 10am. By 2pm that day received a call from CX stating they found it.
Thank you CX!
Thank you CX!
#26


Join Date: Dec 2002
Location: Hong Kong
Posts: 2,184
I was on a PEN-HKG flight in J with my colleague. He left his ipad on the plane and realised 5 minutes after leaving the plane. Went straight back and the cleaners had already been on the plane and the staff could NOT find the ipad. Seems like the cleaners out of HKG may not be completely honest which is disappointing.
I always wonder why people steal iphones etc since they can be bricked. Or can you unbrick?

