This icon right?

http://www.hongkongcard.com/webedito...4308_21600.jpg

What should we call it?

1. Circle of Death
2. Ring of Doom

Yes, it's not just CX, my SAP web interfaces sometimes freeze up in a similar way. But not as frequently as CX's.

Urgh I tried to do online check in for my flight...had this circle of death for ages. Gave up and use the mobile app to check in instead...:mad:

Today is the first day in days I was able to run two redemption searches on cathaypacific.com in the same browser/login without encountering the circle of death. Problem fixed or low load day today?

I'm troubleshooting a very similar problem at work so I'm sick to death (excuse the pun) of these problems.

Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 6_1 like Mac OS X) AppleWebKit/536.26 (KHTML, like Gecko) Version/6.0 Mobile/10B142 Safari/8536.25)

Hasnt happened to me actually... Was repeating searches with a self imposed kvs-style matrix search. Was too lazy to find a kvs-abled computer

I've never had any luck here, always get circle of death. Just tried it, yep, still there.

What I get when trying to do a miles booking is some kind of "stack overflow" error so that I can't select one-way miles bookings, only round trip. But I need a one-way booking. CX's IT is as pathetic as AA domestic F service.

AA F-class... the F doesn't stand for First.... what an insult to First Class anywhere.

As is CX's website in its current avatar! Almost getting to SQ's levels on that front.

It's a zoo on the IT front for CX, that's all I'm allowed to say. Nobody willing to take responsibility and do what is necessary to fix things. The company sees investment there as *waste of money*

I don't think the endless loading is a CX IT problem. I suspect everyone who uses Google Chrome with Windows 7 or 8 and is accessing the CX home site (i.e. HK) is suffering this issue. I just downgraded from Windows XP to 7 at work and 8 at home and both my PC's suffer this now.

The easiest workaround is to either switch to IE (which I dislike) or go the CX USA website if you want to stick with Chrome.

5 Dec 00:31: Marco Polo member's area down
"Due to internal system error, you are unable to proceed further. Please close the current browser and try again. (2999)"

2747 5500 Tsuen Wan and Manila cannot see inventory

And today Online Checkin down on both the web and the app. It worked once on the web but the next two flights I'm taking on Sunday let you go through the whole process and then tells you that it's not working, sorry. Doesn't work at all on the app.

Christmas management drinks this evening - I will point it out :-)

Firefox seems to fix the issue. IE is too bloated.

Online check-in confirmation stated my 7 Dec CX 104 flight departing MEL at 14:25 instead of the official time 15:25. The arrival time is 21:45 as per e-ticket.

Another MINOR problem!!

should be 15:25 sorry!