Error message while trying to book a reward flight
Jan 28, 2014 | 9:21 pm
#1
Original Poster
Join Date: Nov 2011
Posts: 9
Error message while trying to book a reward flight
Has anyone ever received this message when trying to book a reward flight online?
Please review the following items:
We are unable to process your request at the moment due to technical difficulties. Please try again later. [Error.IBE_USR603_CHECK_MILES_GEN_ERROR]
It comes up after I select the flight I want.
Thank you.
Please review the following items:
We are unable to process your request at the moment due to technical difficulties. Please try again later. [Error.IBE_USR603_CHECK_MILES_GEN_ERROR]
It comes up after I select the flight I want.
Thank you.
Jan 28, 2014 | 9:44 pm
#4
Join Date: Jun 2011
Location: LON
Programs: BA Gold
Posts: 174
I find I get a similar message when the award is no longer available except the website is letting me progress to redemption stage or when the award involves flying on partner airlines.
Best bet (unfortunately) is to give asia miles / MPC a call to sort it out.
Best bet (unfortunately) is to give asia miles / MPC a call to sort it out.
Jan 28, 2014 | 9:50 pm
#5
Suspended
Join Date: Dec 2012
Posts: 2,377
(Assuming Economy, multiply more for respective classes)
Even if you have a zillion AM's in your account, such itineraries still won't go through.
Jan 28, 2014 | 10:01 pm
#7
Suspended
Join Date: Dec 2012
Posts: 2,377
You're lucky as both HKG-NYC and HKG-LHR-NYC will yield the same 90,000 AM required.
While West coast America/Canada cities don't get the same treatment.
- HKG-LAX, 60,000 AM EY direct
- HKG-LHR-LAX...will require 110,000 AM even if you don't mind travelling for 24+ hrs.
- HKG-YVR, 60,000 AM
- HKG-LHR-YVR, 110,000 AM
- HKG-JFK-YVR, 110,000 AM
I would warn you though, the amount of tax and surcharges you'll be paying on your itinerary will be quite high though as you have BA/LHR involved.
While West coast America/Canada cities don't get the same treatment.
- HKG-LAX, 60,000 AM EY direct
- HKG-LHR-LAX...will require 110,000 AM even if you don't mind travelling for 24+ hrs.
- HKG-YVR, 60,000 AM
- HKG-LHR-YVR, 110,000 AM
- HKG-JFK-YVR, 110,000 AM
I would warn you though, the amount of tax and surcharges you'll be paying on your itinerary will be quite high though as you have BA/LHR involved.