Originally Posted by
GSRspeedracer
I'm trying to book a flight from HKG to EWR. The only option is a stopover in LHR.
You will need to call MPO/AM or use the AM online redemption form for such itineraries. The system will stupidly think it is 60,000 HKG-LHR + 45,000 LHR-EWR as oppose to recognizing it as 90,000 Asia Miles.
(Assuming Economy, multiply more for respective classes)
Even if you have a zillion AM's in your account, such itineraries still won't go through.