Redeem CA using Asiamiles does not allow transfers?
Oct 19, 2013 | 9:09 am
#1
Original Poster
Join Date: Jan 2010
Posts: 761
Redeem CA using Asiamiles does not allow transfers?
Hi everyone,
Recently I tried to redeem HKG/PEK/NRT round-trip on CA using Asiamiles. When I call the centre, I was told that they can only issue HKG/PEK r.t and PEK/NRT r.t separately but not as a whole ticket and they have to charge me miles separately.
However, I do not find such statement from the T&C on Asiamiles webpage. Or is there something that I have missed? Thanks a lot.
Recently I tried to redeem HKG/PEK/NRT round-trip on CA using Asiamiles. When I call the centre, I was told that they can only issue HKG/PEK r.t and PEK/NRT r.t separately but not as a whole ticket and they have to charge me miles separately.
However, I do not find such statement from the T&C on Asiamiles webpage. Or is there something that I have missed? Thanks a lot.
Oct 19, 2013 | 9:43 am
#2
Join Date: Dec 2003
Location: Hong Kong
Programs: CX Diamond / SQ Gold / Bonvoy Platinum / Hyatt Globalist / Hilton Gold
Posts: 1,100
can you clarify what you mean by HKG/PEK/NRT round trip?
do you mean HKG-PEK-NRT-PEK-HKG?
the T&C says that The member or the Nominee may make two stopovers, two transfers or one open-jaw at either the origin, en route or turnaround point on all airline partners except Air China and Iberia where no stopovers or open-jaws are permitted.
assuming you are doing HKG-PEK-NRT-PEK-HKG, you will need to have PEK, NRT and PEK as either a stopover or a transfer. since you are only allowed two transfers and no stopovers, your itinerary cannot be booked within the rules.
hope this is what you're looking for.
do you mean HKG-PEK-NRT-PEK-HKG?
the T&C says that The member or the Nominee may make two stopovers, two transfers or one open-jaw at either the origin, en route or turnaround point on all airline partners except Air China and Iberia where no stopovers or open-jaws are permitted.
assuming you are doing HKG-PEK-NRT-PEK-HKG, you will need to have PEK, NRT and PEK as either a stopover or a transfer. since you are only allowed two transfers and no stopovers, your itinerary cannot be booked within the rules.
hope this is what you're looking for.
Oct 19, 2013 | 10:20 am
#3
Original Poster
Join Date: Jan 2010
Posts: 761
can you clarify what you mean by HKG/PEK/NRT round trip?
do you mean HKG-PEK-NRT-PEK-HKG?
the T&C says that The member or the Nominee may make two stopovers, two transfers or one open-jaw at either the origin, en route or turnaround point on all airline partners except Air China and Iberia where no stopovers or open-jaws are permitted.
assuming you are doing HKG-PEK-NRT-PEK-HKG, you will need to have PEK, NRT and PEK as either a stopover or a transfer. since you are only allowed two transfers and no stopovers, your itinerary cannot be booked within the rules.
hope this is what you're looking for.
do you mean HKG-PEK-NRT-PEK-HKG?
the T&C says that The member or the Nominee may make two stopovers, two transfers or one open-jaw at either the origin, en route or turnaround point on all airline partners except Air China and Iberia where no stopovers or open-jaws are permitted.
assuming you are doing HKG-PEK-NRT-PEK-HKG, you will need to have PEK, NRT and PEK as either a stopover or a transfer. since you are only allowed two transfers and no stopovers, your itinerary cannot be booked within the rules.
hope this is what you're looking for.
I was planning HKG-xPEK-NRT, NRT-xPEK-HKG. So I reckon both PEK are counted as transfers. Is NRT counted as a stopover then?
Oct 19, 2013 | 10:25 am
#4
Join Date: Dec 2003
Location: Hong Kong
Programs: CX Diamond / SQ Gold / Bonvoy Platinum / Hyatt Globalist / Hilton Gold
Posts: 1,100
i may be wrong, any other views from other FTers?
Oct 19, 2013 | 11:26 am
#5
Join Date: Aug 2012
Posts: 757
I would tend to think that NRT is a destination but not a stopover. Otherwise, all CA and IB ticket will be meaningless - one has to return to his origin within 24 hours of arriving his intended destination.
However, I also understand that this way of reading is inconsistent with the reading of "2 stopovers, 2 transits and 1 openjaw" rule or the "5 stopovers, 2 transits and 2 openjaw" rule where there is no such thing called "destination" and the so-called destination is regarded as a stopover.
However, I also understand that this way of reading is inconsistent with the reading of "2 stopovers, 2 transits and 1 openjaw" rule or the "5 stopovers, 2 transits and 2 openjaw" rule where there is no such thing called "destination" and the so-called destination is regarded as a stopover.
Oct 21, 2013 | 1:16 am
#6
Original Poster
Join Date: Jan 2010
Posts: 761
Thanks guys, although it still seems a bit ambiguous and strange to me though... I also have tried the online miles-checking system and they also don't allow me to do HKG/PEK/NRT via CA in one ticket, so it is not the agent's problem but it should be the real case happening...
Oct 21, 2013 | 1:41 am
#7
Join Date: Aug 2012
Posts: 757
Thanks guys, although it still seems a bit ambiguous and strange to me though... I also have tried the online miles-checking system and they also don't allow me to do HKG/PEK/NRT via CA in one ticket, so it is not the agent's problem but it should be the real case happening...
However, if I were you, I would stick with CX or JL