Cannot Print BP to DXB
#1
Original Poster
FlyerTalk Evangelist



Join Date: Jul 2006
Location: Hong Kong, France
Programs: FB , BA Gold/OW emerald, QR
Posts: 17,049
Cannot Print BP to DXB
OLCI this morning. This is in J HKG-DXB BAEC award. Can checkin but no BP. Must get it at airport.
This is the first time that I cannot get my BP from HKG. Never been to Dubai from HKG, so might be specific to DXB. Nvever had any problem with BA awards.
Any reasons?
This is the first time that I cannot get my BP from HKG. Never been to Dubai from HKG, so might be specific to DXB. Nvever had any problem with BA awards.
Any reasons?
#2
Suspended
Join Date: Jun 2012
Posts: 3,513
Sometimes there is a bug or they need to verify more things at checkin, so they won't give you the BP (are your passport no entered?)
#3
Original Poster
FlyerTalk Evangelist



Join Date: Jul 2006
Location: Hong Kong, France
Programs: FB , BA Gold/OW emerald, QR
Posts: 17,049
I could have entered some wrong info when I did the online checkin, but no way to verify now.
Not that important anyway as seat numbers have been assigned.
#4
Suspended
Join Date: Jun 2012
Posts: 3,513
No BN. I printed the "online check-in confirmation", no BN mentioned but seat assigned. I am mentioned as checked in on the website.
I could have entered some wrong info when I did the online checkin, but no way to verify now.
Not that important anyway as seat numbers have been assigned.
I could have entered some wrong info when I did the online checkin, but no way to verify now.
Not that important anyway as seat numbers have been assigned.
#5
Suspended
Join Date: Nov 2003
Location: HKG, VCE, CAN
Programs: CX MPO
Posts: 585
was not for CX, but I had the same occurrence checking online from Ahmedabad to Dubai few weeks ago. OLCI completed regularly, but i had to get BP at the airport counter. I guess it is something related to DXB.
#6
Join Date: Apr 2013
Programs: AA EXP, CX GO, SPG Plat, Hyatt Diamond
Posts: 133
Please note that the following passengers can check in online but cannot print their own Boarding Pass:
Passengers who have purchased tickets with fares applicable for infant
Passengers who have purchased air tickets in conjunction with ferry tickets
Passengers travelling on CX745 from Hong Kong to Dubai/Jeddah
https://www.cathaypacific.com/cx/en_...ding-pass.html
I guess it has something to do with the onward leg to Jeddah as CX has another flight to Dubai with no onward flight and can print boarding pass for that flight.
Passengers who have purchased tickets with fares applicable for infant
Passengers who have purchased air tickets in conjunction with ferry tickets
Passengers travelling on CX745 from Hong Kong to Dubai/Jeddah
https://www.cathaypacific.com/cx/en_...ding-pass.html
I guess it has something to do with the onward leg to Jeddah as CX has another flight to Dubai with no onward flight and can print boarding pass for that flight.

