CX declining
#1
Original Poster
Join Date: Aug 2011
Posts: 1,421
CX declining
http://www.etravelblackboard.com/art...s-for-may-2013
http://www.asiatraveltips.com/news13...gAirport.shtml
I have been tracking these numbers for a couple of years now and after a along time or for the first time CX passengers growth has not matched or been higher than HKG growth this trend has occurred in the past few months!
they actually had a drop in passengers in the last 2 months while HKG numbers grew!!!!
and for the first time CX passengers carried was less than 50% of HKG passengers- last year it was always around 51-54% of passengers at HKG
i.e passengers seem to be actively avoiding CX
Also if one takes into account Vancouver - JFK and the Japan Taipei routes the CX share in HKG is even lower
by CX I mean CX+KA
I wonder if CX will actually respond or just see their market share decline
anyways was just curious how many FF here have flown CX less this year than before
http://www.asiatraveltips.com/news13...gAirport.shtml
I have been tracking these numbers for a couple of years now and after a along time or for the first time CX passengers growth has not matched or been higher than HKG growth this trend has occurred in the past few months!
they actually had a drop in passengers in the last 2 months while HKG numbers grew!!!!
and for the first time CX passengers carried was less than 50% of HKG passengers- last year it was always around 51-54% of passengers at HKG
i.e passengers seem to be actively avoiding CX
Also if one takes into account Vancouver - JFK and the Japan Taipei routes the CX share in HKG is even lower
by CX I mean CX+KA
I wonder if CX will actually respond or just see their market share decline
anyways was just curious how many FF here have flown CX less this year than before
#4
FlyerTalk Evangelist



Join Date: Dec 2004
Programs: CX Green, QF Platinum, BAEC Silver, Hyatt Glob
Posts: 10,797
New flights to destinations CX doesn't fly to? These statistics do not indicate that people are choosing CX less when they have a choice between CX and other airlines.
#6


Join Date: May 2009
Posts: 6,978
This simple comparison can have complex causes:
1) CX doesn't fly to destinations that other airlines have expanded into. We know CX's strategy has always been frequency of existing ports over against expanding aggressively into new ports.
2) The rise of LCC or competitors offering cheaper fares at the HKG hub. At the end of the day, majority of people are "price-conscious" rather than "service-conscious" when it comes to flying. They look for the cheapest ticket.
I can list more but this isn't definitive to say CX is losing momentum, but it can be a ringing bell for CX to "wake up" to and pay attention more to their customers, especially their loyal frequent fliers that actually flies CX on a regular basis.
1) CX doesn't fly to destinations that other airlines have expanded into. We know CX's strategy has always been frequency of existing ports over against expanding aggressively into new ports.
2) The rise of LCC or competitors offering cheaper fares at the HKG hub. At the end of the day, majority of people are "price-conscious" rather than "service-conscious" when it comes to flying. They look for the cheapest ticket.
I can list more but this isn't definitive to say CX is losing momentum, but it can be a ringing bell for CX to "wake up" to and pay attention more to their customers, especially their loyal frequent fliers that actually flies CX on a regular basis.
#7




Join Date: Mar 2010
Location: My existence is what matters
Programs: NZ, QF
Posts: 469
Isn't it the value of oneworld partnership and code-sharing agreements which should support CX in these markets that they do not fly to? If passengers chose another airlines over CX with its code-sharing connections, it probably signals that the agreements are not working to its max benefits
#8


Join Date: May 2009
Posts: 6,978
Isn't it the value of oneworld partnership and code-sharing agreements which should support CX in these markets that they do not fly to? If passengers chose another airlines over CX with its code-sharing connections, it probably signals that the agreements are not working to its max benefits 

#9
FlyerTalk Evangelist
Join Date: Oct 2011
Location: Anywhere I need to be.
Programs: OW Emerald, *A Gold, NEXUS, GE, ABTC/APEC, South Korea SES, eIACS, PP, Hyatt Diamond
Posts: 16,046
This simple comparison can have complex causes:
1) CX doesn't fly to destinations that other airlines have expanded into. We know CX's strategy has always been frequency of existing ports over against expanding aggressively into new ports.
2) The rise of LCC or competitors offering cheaper fares at the HKG hub. At the end of the day, majority of people are "price-conscious" rather than "service-conscious" when it comes to flying. They look for the cheapest ticket.
I can list more but this isn't definitive to say CX is losing momentum, but it can be a ringing bell for CX to "wake up" to and pay attention more to their customers, especially their loyal frequent fliers that actually flies CX on a regular basis.
1) CX doesn't fly to destinations that other airlines have expanded into. We know CX's strategy has always been frequency of existing ports over against expanding aggressively into new ports.
2) The rise of LCC or competitors offering cheaper fares at the HKG hub. At the end of the day, majority of people are "price-conscious" rather than "service-conscious" when it comes to flying. They look for the cheapest ticket.
I can list more but this isn't definitive to say CX is losing momentum, but it can be a ringing bell for CX to "wake up" to and pay attention more to their customers, especially their loyal frequent fliers that actually flies CX on a regular basis.
#10


Join Date: Sep 2003
Location: AA Lifetime PLT , BA Silver , BD RIP , HH Gold, SPG / Marriott PLT , EF Subscriber
Posts: 6,733
They are busy downsizing their Long Haul fleet faster than planned from 747s to 777's these basically require the same number of Pilots but offer 22% less passengers capacity.
Unless they had a few hundred trained 777 Air Crew hidden away in cupboards this is bound to have a significant effect on HKG Passenger figures at the moment.
Unless they had a few hundred trained 777 Air Crew hidden away in cupboards this is bound to have a significant effect on HKG Passenger figures at the moment.
#11
FlyerTalk Evangelist
Join Date: Oct 2011
Location: Anywhere I need to be.
Programs: OW Emerald, *A Gold, NEXUS, GE, ABTC/APEC, South Korea SES, eIACS, PP, Hyatt Diamond
Posts: 16,046
(Skypesos and Flying Poo come to mind...)
#12
FlyerTalk Evangelist




Join Date: Jan 2007
Location: BOS/UTH
Programs: AA LT PLT; QRPC PLT/OW EMD; Bonvoy LT Titanium
Posts: 14,572
That huge leap you just took doesn't hold up logically. There are all sorts of reasons why CX's share of HKG traffic may have dropped, e.g., as alluded to upthread, destinations to which the only choice used to be a CX connection but which now may have direct service. It doesn't mean that passengers are avoiding CX. It means that, for one or more of numerous reasons, pax are choosing other carriers. Sort of like the question of whether Obama won the last election or Romney lost it. (IMO, Romney lost it.)
This is a perfect example of how you can make statistics say whatever you want them to say.
This is a perfect example of how you can make statistics say whatever you want them to say.
#13

Join Date: Dec 2006
Location: LHR
Programs: BA Gold/owe, CX AsiaMiles (not even GR anymore!) missing my GO days
Posts: 1,583
They are busy downsizing their Long Haul fleet faster than planned from 747s to 777's these basically require the same number of Pilots but offer 22% less passengers capacity.
Unless they had a few hundred trained 777 Air Crew hidden away in cupboards this is bound to have a significant effect on HKG Passenger figures at the moment.
Unless they had a few hundred trained 777 Air Crew hidden away in cupboards this is bound to have a significant effect on HKG Passenger figures at the moment.
The fixation on this board with market share totally misses the point. In theory CX could build a 100% market share by starting on every route operated by any other carrier out of HKG and then deeply discounting every seat to draw every marginal pax. But why on earth would they do that?
#14

Join Date: Jun 2007
Location: Sydney
Programs: JL Sapphire, Aegean Gold, Accor Platinum, HHonours Gold
Posts: 790
This simple comparison can have complex causes:
1) CX doesn't fly to destinations that other airlines have expanded into. We know CX's strategy has always been frequency of existing ports over against expanding aggressively into new ports.
2) The rise of LCC or competitors offering cheaper fares at the HKG hub. At the end of the day, majority of people are "price-conscious" rather than "service-conscious" when it comes to flying. They look for the cheapest ticket.
I can list more but this isn't definitive to say CX is losing momentum, but it can be a ringing bell for CX to "wake up" to and pay attention more to their customers, especially their loyal frequent fliers that actually flies CX on a regular basis.
1) CX doesn't fly to destinations that other airlines have expanded into. We know CX's strategy has always been frequency of existing ports over against expanding aggressively into new ports.
2) The rise of LCC or competitors offering cheaper fares at the HKG hub. At the end of the day, majority of people are "price-conscious" rather than "service-conscious" when it comes to flying. They look for the cheapest ticket.
I can list more but this isn't definitive to say CX is losing momentum, but it can be a ringing bell for CX to "wake up" to and pay attention more to their customers, especially their loyal frequent fliers that actually flies CX on a regular basis.
SYD-HKG: QF in PY is $4,000 HK cheaper than CX. I can bring 40 kilos of luggage, they have dedicated FAs to PY and is more 'business lite'. The last time I tyravelled CX PY they didn't even do a water run and we had to use the econ toilet at the back of the plane.

