Originally Posted by
Cathay Boy
This simple comparison can have complex causes:
1) CX doesn't fly to destinations that other airlines have expanded into. We know CX's strategy has always been frequency of existing ports over against expanding aggressively into new ports.
2) The rise of LCC or competitors offering cheaper fares at the HKG hub. At the end of the day, majority of people are "price-conscious" rather than "service-conscious" when it comes to flying. They look for the cheapest ticket.
I can list more but this isn't definitive to say CX is losing momentum, but it can be a ringing bell for CX to "wake up" to and pay attention more to their customers, especially their loyal frequent fliers that actually flies CX on a regular basis.
I fly CX just to maintain silver now and find im flying other carriers more and more. Price is an example. To illustrate, HKG-CDG: CX was $20,000 HK for PY and $60,000 HK for J. I got a J seat on SQ for $33,000 HK.
SYD-HKG: QF in PY is $4,000 HK cheaper than CX. I can bring 40 kilos of luggage, they have dedicated FAs to PY and is more 'business lite'. The last time I tyravelled CX PY they didn't even do a water run and we had to use the econ toilet at the back of the plane.