Married Segments?
#31
Suspended
Join Date: Jun 2012
Posts: 3,513
thanks. Your response further confirms to me/reasures that I will never get charged the price differential by throwing away the last segment.
Rational: if they are offering to move dates, it means they don't see the ticket restrictions straight away on the call. They only check ticket condition when I indeed ask them to move at which point they realize it's a problem and potentially challenge me or collect fee difference.
So as long as I say "I will rebook when my dates are firm, I don't need booking for now" which isn't a lie technically,, they just think I will rebook at one stage. And the the ticket which was married etc etc will just lapse and no one knows. They make their own assumption so I'm not liable for this.
Rational: if they are offering to move dates, it means they don't see the ticket restrictions straight away on the call. They only check ticket condition when I indeed ask them to move at which point they realize it's a problem and potentially challenge me or collect fee difference.
So as long as I say "I will rebook when my dates are firm, I don't need booking for now" which isn't a lie technically,, they just think I will rebook at one stage. And the the ticket which was married etc etc will just lapse and no one knows. They make their own assumption so I'm not liable for this.
#32



Join Date: Oct 2007
Location: HKG
Programs: CX DM (Member since 1993)
Posts: 47
Has anyone experienced a problem with waitlisting for "married segments"?
I have purchased a ticket for TPE / HKG / LHR / HKG / TPE in D Class. The ticket can be rebooked without any penalty. The outbound flights are CX565 on Day 0 and then CX253 on Day 1.
Now I want to change the outbound flights to CX565 on Day -5 and then CX253 on Day -4. The agent at first told me that D Class was available for both flights so no problem, but he later said he could not change the flights which I guessed (and he confirmed) was because of "married segments" issues. (Expert Flyer was showing high availability in D Class for CX565 on Day -5 but low availability in D Class for CX253 on Day -4.)
So I asked to be put on the waitlist for CX565 on Day -5 and then CX253 on Day -4. After being put on hold for more than 20 minutes, the agent said he could not do it and neither could his colleagues. He said that, in order to waitlist, I would have to cancel the flights for the old dates first or else change the flights only once the new dates were available. In other words I could not waitlist in the normal sense.
What I would have to do, the agent explained, was to call back regularly to check availability, which would be a pain to say the least.
Please can anyone shed some light on this problem?
I have purchased a ticket for TPE / HKG / LHR / HKG / TPE in D Class. The ticket can be rebooked without any penalty. The outbound flights are CX565 on Day 0 and then CX253 on Day 1.
Now I want to change the outbound flights to CX565 on Day -5 and then CX253 on Day -4. The agent at first told me that D Class was available for both flights so no problem, but he later said he could not change the flights which I guessed (and he confirmed) was because of "married segments" issues. (Expert Flyer was showing high availability in D Class for CX565 on Day -5 but low availability in D Class for CX253 on Day -4.)
So I asked to be put on the waitlist for CX565 on Day -5 and then CX253 on Day -4. After being put on hold for more than 20 minutes, the agent said he could not do it and neither could his colleagues. He said that, in order to waitlist, I would have to cancel the flights for the old dates first or else change the flights only once the new dates were available. In other words I could not waitlist in the normal sense.
What I would have to do, the agent explained, was to call back regularly to check availability, which would be a pain to say the least.
Please can anyone shed some light on this problem?
Last edited by TheDell; Jun 3, 2013 at 12:09 pm
#33



Join Date: Mar 2009
Location: Asia Pacific
Programs: Virtuoso Travel Advisor - Hyatt, Hilton, IHG, Marriott, Accor & more
Posts: 1,405
Has anyone experienced a problem with waitlisting for "married segments"?
I have purchased a ticket for TPE / HKG / LHR / HKG / TPE in D Class. The ticket can be rebooked without any penalty. The outbound flights are CX565 on Day 0 and then CX253 on Day 1.
Now I want to change the outbound flights to CX565 on Day -5 and then CX253 on Day -4. The agent at first told me that D Class was available for both flights so no problem, but he later said he could not change the flights which I guessed (and he confirmed) was because of "married segments" issues. (Expert Flyer was showing high availability in D Class for CX565 on Day -5 but low availability in D Class for CX253 on Day -4.)
So I asked to be put on the waitlist for CX565 on Day -5 and then CX253 on Day -4. After being put on hold for more than 20 minutes, the agent said he could not do it and neither could his colleagues. He said that, in order to waitlist, I would have to cancel the flights for the old dates first or else change the flights only once the new dates were available. In other words I could not waitlist in the normal sense.
What I would have to do, the agent explained, was to call back regularly to check availability, which would be a pain to say the least.
Please can anyone shed some light on this problem?
I have purchased a ticket for TPE / HKG / LHR / HKG / TPE in D Class. The ticket can be rebooked without any penalty. The outbound flights are CX565 on Day 0 and then CX253 on Day 1.
Now I want to change the outbound flights to CX565 on Day -5 and then CX253 on Day -4. The agent at first told me that D Class was available for both flights so no problem, but he later said he could not change the flights which I guessed (and he confirmed) was because of "married segments" issues. (Expert Flyer was showing high availability in D Class for CX565 on Day -5 but low availability in D Class for CX253 on Day -4.)
So I asked to be put on the waitlist for CX565 on Day -5 and then CX253 on Day -4. After being put on hold for more than 20 minutes, the agent said he could not do it and neither could his colleagues. He said that, in order to waitlist, I would have to cancel the flights for the old dates first or else change the flights only once the new dates were available. In other words I could not waitlist in the normal sense.
What I would have to do, the agent explained, was to call back regularly to check availability, which would be a pain to say the least.
Please can anyone shed some light on this problem?
were you able to find D availability on EF for both CX565 AND CX253 on the day you want? if one sector is unavailable CX would not confirm the outbound journey.
#34


Join Date: Apr 2001
Location: HKG/HND/OOL
Programs: QF Emerald. SQ Gold.
Posts: 3,587
unfortunately that's the problem of ex TPE married segment tickets. Even if underlying "D" fares is available for both flight for POS of HK, the married segment "D" for POS (point of sale) Taiwan may not be available. Reason is simple, the ex TPE "married segment" D-fares are lot cheaper, so they don't release it easily. I would assume you are close to your flight date - i find that ex TPE availability is extremely good for 1mth out but closer to dates you start having these problems.
One thing i did was (refer my post earlier) I waitlisted seperately and somehow they both cleared seperately and I was good to go by "re-marrying both segments". I'm not sure how agent did it but I didn't question - it sound like unknowledable agent just went ahead to confirm underying segments on its own and force merger it... I didn't have problem at check in either and I dumped my last HKG-TPE segment.
thanks CX for all the arbitrage opportunity ex TPE once again. I know you read it.
One thing i did was (refer my post earlier) I waitlisted seperately and somehow they both cleared seperately and I was good to go by "re-marrying both segments". I'm not sure how agent did it but I didn't question - it sound like unknowledable agent just went ahead to confirm underying segments on its own and force merger it... I didn't have problem at check in either and I dumped my last HKG-TPE segment.
thanks CX for all the arbitrage opportunity ex TPE once again. I know you read it.
#37
Join Date: Jul 2016
Programs: iata agent
Posts: 5
I can tell you that it's not so easy to crack married segments when all airlines run their own programming . I have managed to crack some of them, some of them I play with all their systems . It has cost me several hours of insomnia. I'm looking for a professional who knows his business in Amadeus . I would gladly trade some ideas . It may be many different ways how I manupulate the most airlines' systems . I'm still working on cracking their RTIM . Who is eager to share ?
#40
Join Date: Nov 2006
Programs: MPC,CA,MU,AF
Posts: 8,171


