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Delay in crediting miles/sectors?

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Old Oct 19, 2012 | 3:13 am
  #1  
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Join Date: Dec 2003
Location: Hong Kong
Programs: CX Diamond / SQ Gold / Bonvoy Platinum / Hyatt Globalist / Hilton Gold
Posts: 1,100
Delay in crediting miles/sectors?

I don't know if it's the recent system maintenance (or if it's just me), my flight last Friday (i.e. exactly 7 days ago) still hasn't been credited to my account.

CX flights are usually very quick - one or two days before they show up on the account. So this is a bit strange. I've never had to wait 7 days for a flight to show up (CX/KA).

Of course my MPC details were in the booking and also on the boarding pass. It's too early to call / fill in the missing mileage form.

Is it just me? Anybody else having this problem? Thanks!
Psychiatrist is offline  
Old Oct 19, 2012 | 3:32 am
  #2  
 
Join Date: Aug 2007
Location: NY/BKK
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Me too. Flew last Sunday and no credit yet. Usually shows up fast within a day or two as you mention
worldtravelernyc is offline  
Old Oct 19, 2012 | 4:27 am
  #3  
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Originally Posted by worldtravelernyc
Me too. Flew last Sunday and no credit yet. Usually shows up fast within a day or two as you mention
Bonus miles for promotion routes still not appearing up to 3 months from start of promo and usual crap reply from MPC about waiting another month
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Old Oct 19, 2012 | 4:29 am
  #4  
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Delay in crediting miles/sectors?

Me 3!
3 sectors in Oct still not post.
Since I have to retain my GO tier next month, I claimed online but it was rejected! What should I do?
TalkFlyer is offline  
Old Oct 19, 2012 | 4:52 am
  #5  
 
Join Date: May 2012
Location: Hong Kong
Programs: SQ Krisflyer, CX MPC SL, ANA Mileage Club, UA Mileage Plus, Qantas FF
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Same here. I got NGO-HKG sector already credited, but not the sectors before.
JackieH is offline  
Old Oct 19, 2012 | 5:02 am
  #6  
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Join Date: Dec 2003
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Neither my inbound not outbound flights have been credited. And I'm doing 18 flights in the coming 6 weeks!
Psychiatrist is offline  
Old Oct 19, 2012 | 5:29 am
  #7  
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I've noticed as well. After 7 days it doesnt show up, i just fill in a missing request, it comes back as rejected but magically the sector/miles then shows up in my account.
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Old Oct 19, 2012 | 6:47 am
  #8  
sxc
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Same for me. Three flights, last Wednesday, Friday, Sunday not posted.
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Old Oct 19, 2012 | 6:48 am
  #9  
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Wirelessly posted (iPhone 4: Mozilla/5.0 (Linux; U; Android 2.3.6; en-us; GT-I9210 Build/GINGERBREAD) AppleWebKit/533.1 (KHTML, like Gecko) Version/4.0 Mobile Safari/533.1)

I had the same issue and I dropped by the airport counter handing over my boarding pass. the agent say my name is not on the passenger list! something if wrong there as I got another tpe hkg sector having the same issue.
ChrisLi is offline  
Old Oct 19, 2012 | 9:45 am
  #10  
 
Join Date: Oct 2012
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If I flew Qantas earlier this month, how long does it usually take to post the AM? Many thanks if anyone can share their experience.
ats08 is offline  
Old Oct 19, 2012 | 10:23 pm
  #11  
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I am ok! Took CX 368 HKG-PVG on 18.Oct morning, and the sectors/miles were in my MPC account on 19.Oct evening.
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Old Oct 19, 2012 | 10:35 pm
  #12  
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Delay in crediting miles/sectors?

HKG-XXX 09Oct posted on 10Oct
XXX-HKG 10Oct posted on 19Oct
(Rejected online claim, called MPC)
HKG-YYY 12Oct not post yet
YYY-HKG 18Oct not post yet
Well, I still have a week to renew my tier, so just wait & see.
TalkFlyer is offline  
Old Oct 21, 2012 | 7:05 am
  #13  
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working fine here. miles for MNL and HND flights posted within 2 days of flight. Nothing abnormal
fakecd is offline  
Old Oct 21, 2012 | 9:43 am
  #14  
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Join Date: Feb 2010
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Delay in crediting miles/sectors?

Update:
HKG-YYY 12Oct not post yet
YYY-HKG 18Oct posted on 21Oct
What's going on?
I'm only 89 Club Miles short to renew as GO, should I just request MPC to let be GO & let the missing miles post later for next year tier?
Even more funny:
Hertz Car Rental 17Jun posted on 20Oct
I totally forgot I was using MPC no. to book the car!

Last edited by TalkFlyer; Oct 21, 2012 at 10:03 am
TalkFlyer is offline  
Old Oct 21, 2012 | 10:53 am
  #15  
 
Join Date: Nov 2009
Location: YVR Canada
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Posts: 60
Two sectors at the end of September - they showed up in 2 days ... I had a two sector flight on Oct 11 ... and it's the 21st today and they still haven't shown up.
goozey is offline  


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