Delay in crediting miles/sectors?
Oct 21, 2012 | 5:59 pm
Join Date: May 2009
Programs: BA- GGL, Hyatt-GLB, Marriott- AMB
Posts: 284
My Oct 2, 5 sectors were credited but Oct 11 missing. rejected online. Will call to rectify. Last time it took me 4 phone calls to finally fix the credit.
Oct 22, 2012 | 2:19 am
Join Date: Feb 2010
Location: KMQ, HND, SIN
Programs: Fmr JMB Diamond, fmr NH Diamond, Fmr Cx Diamond,Marriott Lifetime Plat Elite, IHG Ambassador plat
Posts: 367
October 10 two sectors still missing here as well.
Oct 22, 2012 | 2:44 am
Join Date: Apr 2001
Location: HKG/HND/OOL
Programs: QF Emerald. SQ Gold.
Posts: 3,586
they were doing some system update during oct10-12 timeframe when most issue with credit is reported....
Oct 22, 2012 | 3:53 am
Join Date: Feb 2010
Posts: 315
Quote:
Originally Posted by
TalkFlyer
I'm only 89 Club Miles short to renew as GO, should I just request MPC to let be GO & let the missing miles post later for next year tier?
Ooh! All club miles posted today, can't do this trick!
Oct 23, 2012 | 12:36 am
Join Date: Dec 2004
Programs: CX Green, QF Platinum, BAEC Silver, Hyatt Glob
Posts: 10,797
I submitted my missing miles online, and they have been rejected with the reason "Already credited". I guess I will wait a few days and then follow up later...
Oct 23, 2012 | 7:48 am
Join Date: Nov 2008
Programs: SQ QPP1, HYATT DIA, SPG GOLD, HH GOLD, IHG GOLD
Posts: 656
My CGK-HKG miles on 14 Oct are still not posted yet, while HKG-ORD 16 Oct has already been posted. Weird.
Oct 23, 2012 | 2:39 pm
Join Date: Oct 2011
Location: Anywhere I need to be.
Programs: OW Emerald, *A Gold, NEXUS, GE, ABTC/APEC, South Korea SES, eIACS, PP, Hyatt Diamond
Posts: 16,046
My miles typically post in 2-3 days.
Oct 23, 2012 | 7:23 pm
Join Date: Dec 2004
Programs: CX Green, QF Platinum, BAEC Silver, Hyatt Glob
Posts: 10,797
Quote:
I submitted my missing miles online, and they have been rejected with the reason "Already credited". I guess I will wait a few days and then follow up later...
Today my missing miles have posted.
Oct 23, 2012 | 7:32 pm
Join Date: May 2009
Programs: BA- GGL, Hyatt-GLB, Marriott- AMB
Posts: 284
No need to wait a few days. Just call them right away like I did. Mine credited already 3 days after the phone call.
Oct 24, 2012 | 8:24 am
Join Date: Feb 2010
Location: KMQ, HND, SIN
Programs: Fmr JMB Diamond, fmr NH Diamond, Fmr Cx Diamond,Marriott Lifetime Plat Elite, IHG Ambassador plat
Posts: 367
Quote:
Originally Posted by
jackrussellterrier
October 10 two sectors still missing here as well.
posted today together with yesterdays sectors. hopefully back to normal.
Oct 23, 2012 | 12:36 am
