My random rant today: heading to F side Wing, and surprised to see there are no more mini-fruit buffet that was once there. Asked about it and they said they stopped it. Went to the J side and the only fruits available are airline-style boxed fruits. No more fresh fruits with better choices. I love fruits, so I'm making this rant...

Maybe you should travel on EK

Stingy bag allowance for Y. 20kg for combined weight for all bags!!?? C'mon....

What's with your defensive attitude. This is a forum that shares personal opinions, and feedbacks to CX. If CX management reads this forum, I would think he would appreciate how the customers, especially frequent customers, think about how they run things. Of course, they have the final say on whether the comments are good or they have other concerns (like cost-cutting).

Replies like "you should go elsewhere" is rude and unnecessary. We are here to talk CX, nobody comes here with an agenda, except maybe people making such comments like yourselves...

It is not defensive problem is that petty rants like you and for pax who have low revenue contribution and making all these noise and causing CX mgmt ignoring all genuine comments from real CX flyers.
If u don't like the airline try another one. It is pretty fair
Isn't a bit weird only a selected group here always comes up with the same
Petty rants.

+1

This is standard practice in anywhere outside of the Americas.

I like fruit too.

I hear you, but again, my response would be CX charges premium prices, surly they can do better than "standard practice"? If I want to fly on "standard practice" airline I will fly discount America-based Airlines, not one of the best airline in the industry.

I am international traveler so this doesn't really hurt me, just making this comment in principle.

BA is 23kg

Does SQ give more allowance? They also charge a premium?

But 1 bag only, and BA only changed a couple of years ago.

How many bags does one need...

As for a recent change, its been like that before 1997. I suppose its how one classes recent.

it's the flexibility being able to check as many or as little number of bags.

some people might prefer to check 2 x 5kg bags instead of 1 x 10 kg.

Average number of plastic items in a CX 1 hour flight:

1 plastic bag for the inflight magazine (KA uses a reusable plastic folder)
1 plastic bag for the paper napkin (yes unbelievable but true)
1 plastic bag for the earphones
1 plastic bag for blanket
1 plastic cup with the meal
1 more plastic cup for water/apple juice
+ plastic cutlery etc.

I see at least 3 unnecessary plastic bags and 2 plastic cups.
Ironic that CX is just telling everybody how seriously they take the environment with all this environmental and sustainability reports they are publishing when a 5 year old can point out how wasteful and environmental unfriendly they operate.

It seems CX management lives in a different galaxy where the HK plastic bag levy does not exist, HK has unlimited landfill space, and Victoria harbor is sparkling clean and plastic free. I wonder if they have included the millions tons per year of additional plastic CX will trough into HK's environment in the 3rd runway assessment.

But after-all CX management can't be blamed for the general environmental apathy in the city. You can't expect any green common sense in a place where you need to bring a pullover in August to avoid frostbite in shopping malls, kids have to rub their hands in alcohol 5 times a day (multiresistant bacterias anybody?), any sensible energy saving building standards are unheard off, and incinerators in heavily populated areas are the most imaginative response to waste problems.