Random Cathay rants
 

So a few things on my mind....in The Cabin, and looking at the Solas chairs, I see that the seat pads are worn down now. Why is it that Cathay has problems making anything these days that is durable? Coffin class was rickety from the start, cirrus seems to be having problems with headphone sockets and the seat padding, and now these multi million dollar solas chairs can't even keep their seat pads in good shape for a year.

Also, there are these fancy espresso machines in the lounges for hand made coffee. But whenever you ask for a coffee, they use the press button machine. Why? Do they ever use the traditional machines? If they do, is it decent at all or do the staff not know how to operate them?

The best thing to do about these complaints is to write to CX.

If you think about it, people are sitting in those solus chairs everyday from lounge opening to closing, so a bit of wear and tear is possible, especially as many people have no care for looking after lounge property.
I suggest you ask CX, if they are planning on replacing covers, and then you can get an official response, or at least raise awareness.

Regarding the coffee machines. Why not confront staff and say: why are you not using the proper machine? Or Id like to have my coffee from that machine please.... See what response you get.

The Cabin has actually been around for more than 2 years. Some wear and tear are not surprising.

I also find the quality of the users of the product have gone downhill.
But the built of these furniture of course is not the same as the poultrna frau used in the Wing F before

I've found they do use the fancy machine at the new coffee bar at the Wing. Maybe it depends on what kind of coffee you're asking for? They've used the machine for lattes and cappuccinos for me, but maybe if you're ordering a regular coffee they revert to the push-button machine.

I also noticed they only use the push-button machine when I order any kind of coffee. At last, I'm not picking about coffee so I don't care, but I can see someone that appreciates a good coffee might get upset about it.

Also, CX seats are in bad shape too quickly in my opinion. In my PE report I forgot to mention that my earphone socket and my neighbor's socket are cross-wired, meaning my headphone needs to plug into his and he needs to plug into mine to work. Luckily, both sockets are in the middle arm rests so it's no big deal, and I'm told ISM about it, but just find it amazing how the installation can cross-wired something that simple (wonder what else did they cross-wired....)

I find the Cabin underwhelming so even if my gate is in the 20s I still use the Wing. But I agree some of the "new" CX planes and seats are already seeing some wear and tear or faults that shouldn't be.

U better hope they didn't cross wired the flight controls

I'd think that Cathay doesn't make furniture at all.

I always have the champagne or chinese tea

Made in China for the lowest cost possible.
Cathay isn't about quality anymore, its all veneer.

To be fair to Cathay, the Solus chair's leather comes from Poltrona Frau

I think the old couches in the f wing is from poltrona frau but didn't know wheter the solus chair also have those leather

But Cathay commissioned this furniture and approved the design. You would think they would ask to see durability tests. Same with the J class seats - they should be conducting durability tests even though they are not the manufacturer.

Saying they don't make furniture is like saying it's okay for CX to buy Ikea and put it in their lounge - they didn't make it, so they are not responsible for the quality / durability of what is in their lounge?

For on board seats, I think generally all airlines are heading towards the same situation.
There are a lot more bells and whistles now compare to lets say 10 years ago, and there are more things that can go wrong.

Not to say the quality standards need to drop as a result of this, but I think from my past year's experience, even SQ/EK etc.... are showing quality issues on the seats.

Hopefully they can BOLT down the seats properly and avoid any AA incident.

By the way, trying the solus chairs at the wing and they also have seat pad issues.