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Originally Posted by Cathay Boy
(Post 19540758)
My random rant today: heading to F side Wing, and surprised to see there are no more mini-fruit buffet that was once there. Asked about it and they said they stopped it. Went to the J side and the only fruits available are airline-style boxed fruits. No more fresh fruits with better choices. I love fruits, so I'm making this rant...
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Originally Posted by longliveKA
(Post 19584927)
Average number of plastic items in a CX 1 hour flight:
1 plastic bag for the inflight magazine (KA uses a reusable plastic folder) 1 plastic bag for the paper napkin (yes unbelievable but true) 1 plastic bag for the earphones 1 plastic bag for blanket 1 plastic cup with the meal 1 more plastic cup for water/apple juice + plastic cutlery etc. I see at least 3 unnecessary plastic bags and 2 plastic cups. Ironic that CX is just telling everybody how seriously they take the environment with all this environmental and sustainability reports they are publishing when a 5 year old can point out how wasteful and environmental unfriendly they operate. It seems CX management lives in a different galaxy where the HK plastic bag levy does not exist, HK has unlimited landfill space, and Victoria harbor is sparkling clean and plastic free. I wonder if they have included the millions tons per year of additional plastic CX will trough into HK's environment in the 3rd runway assessment. But after-all CX management can't be blamed for the general environmental apathy in the city. You can't expect any green common sense in a place where you need to bring a pullover in August to avoid frostbite in shopping malls, kids have to rub their hands in alcohol 5 times a day (multiresistant bacterias anybody?), any sensible energy saving building standards are unheard off, and incinerators in heavily populated areas are the most imaginative response to waste problems. The plastic wrap for the napkin also holds the utensils as well as salt and pepper packets, so it's not totally unbelievable. Of course, this could have been replaced by paper wrapping. CX could have gone back to using real glasses instead of plastic cups; don't know why they don't, could be a combination of cost issues + operational ease. |
Originally Posted by origin
(Post 19581262)
How many bags does one need... :D
As for a recent change, its been like that before 1997. I suppose its how one classes recent. ;) The change happened in 2006, not 1997. Before that BA Y is 20kg without 1 bag limit just like CX. http://www.divernetxtra.com/news/sto...6baggage.shtml |
Originally Posted by longliveKA
(Post 19584927)
Average number of plastic items in a CX 1 hour flight:
1 plastic bag for the inflight magazine (KA uses a reusable plastic folder) 1 plastic bag for the paper napkin (yes unbelievable but true) 1 plastic bag for the earphones 1 plastic bag for blanket 1 plastic cup with the meal 1 more plastic cup for water/apple juice + plastic cutlery etc. I see at least 3 unnecessary plastic bags and 2 plastic cups. Ironic that CX is just telling everybody how seriously they take the environment with all this environmental and sustainability reports they are publishing when a 5 year old can point out how wasteful and environmental unfriendly they operate. It seems CX management lives in a different galaxy where the HK plastic bag levy does not exist, HK has unlimited landfill space, and Victoria harbor is sparkling clean and plastic free. I wonder if they have included the millions tons per year of additional plastic CX will trough into HK's environment in the 3rd runway assessment. And using glass cups and metal cultery does not necessarily mean you are more eco-friendly. Consider the water and detergent needed to clean all these and the impact of climate change by the extra fuel needed to carry them. |
True, HK customers can be a pain with anything related to "hygiene" standards mostly fruit of their imagination and collective paranoia. Still, compared to any european carrier CX is an example of unnecesary wastage. Happy to hear that plasic cups are recycled/reused tough. For long haul, its true the napkin bag also includes salt pepper and cuttlery, but for short hops like TPE where you only get a sandwitch it seems a total overkill to wrap a napkin and coffee spoon in a plastic bag. As for the inflight magazine, i believe CX is the only, afaik, major airline that does so, and that amounts to several thousands of bags discarded daily! Maybe CX could check how Lauda did things to avoid wastage some 15 years ago.
Recycled paper cups, weight even less than plastic are compostable or biodegradable and would require much less space and effort for recycling than the current plastic ones and after all, most airlines have been using them for years without an uproar from passengers! Cheers everybody! |
Another rant: The CX's airbag seatbelt is thick and hard like sandbag. We are all gonna die if there is a plane crash. I don't see the little airbag seatbelt can save my life if the plane drops from 30,000 feet. Here is the image of the seatbelt by google search:
http://upload.wikimedia.org/wikipedi...irbus_A330.jpg |
Originally Posted by GordonGordon
(Post 19589963)
Another rant: The CX's airbag seatbelt is thick and hard like sandbag. We are all gonna die if there is a plane crash. I don't see the little airbag seatbelt can save my life if the plane drops from 30,000 feet.
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Can MPC members jump the queue on the 2747-1888 (reservations) and 2747-2200 (e-Service centre) hotlines?
If they can do it for the MPC hotline (shorter waiting time for GO versus SL versus GR) and CX Holidays hotline, why can't they do it for the reservations hotlines? |
A few peeves...
I have never cared for Cathay's J meals. All the food is cooked together in those little bowls. No distinct flavors or textures, served cafeteria style, a real economy class presentation. I fly mostly long-haul and the service seems to range between cold/robotic and frantic mad-rush. It doesn't promote relaxation and intimacy. Only the in-flight managers ever seem to show real warmth and even that seems to be declining - on my last flight, instead of a personal greeting, a message was flashed over my TV screen thanking me by name for flying Cathay. Talk about cold! The new J long-haul seats are a big improvement in terms of personal space, but I just cannot find a suitable "relax" mode. They're OK for eating and sleeping, but in-between even the old coffin seats were miles better. Rant over! |
Originally Posted by Psychiatrist
(Post 19596047)
Can MPC members jump the queue on the 2747-1888 (reservations) and 2747-2200 (e-Service centre) hotlines?
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Originally Posted by Dr. HFH
(Post 19590929)
You should watch the NatGeo show on the controlled crash of a 727-200. I just saw it a couple of nights ago. Being belted and bracing properly makes a measurable difference in survivability. Same with sitting in the back of the plane versus the front. Sitting in the back increases your chances of surviving approx. 50% over your chances in the front. Not that I'm going to start refusing upgrades, just sayin'....
The applicability of their findings would be vastly different with varying crash criteria. |
Originally Posted by itsfred
(Post 19596406)
A few peeves...
I have never cared for Cathay's J meals. All the food is cooked together in those little bowls. No distinct flavors or textures, served cafeteria style, a real economy class presentation. I fly mostly long-haul and the service seems to range between cold/robotic and frantic mad-rush. It doesn't promote relaxation and intimacy. Only the in-flight managers ever seem to show real warmth and even that seems to be declining - on my last flight, instead of a personal greeting, a message was flashed over my TV screen thanking me by name for flying Cathay. Talk about cold! The new J long-haul seats are a big improvement in terms of personal space, but I just cannot find a suitable "relax" mode. They're OK for eating and sleeping, but in-between even the old coffin seats were miles better. Rant over! |
Originally Posted by Cathay Boy
(Post 19616211)
Perhaps my DM status helped,
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Ok, so which one of you DM/DM+/DM IN was on CX501 today? :D
https://www.facebook.com/cathaypacif...26301160846926 CX501 NRT-HKG today, 21 March. Passenger in seats 45 A and C received highly preferential treatment, the like of which I've never seen, not even in business class. Clearly a valuable customer to CX, but I'm afraid this was at the expense of all other customers around him. I'd have thought he was the CEO had he not been in Economy. I appreciate that he may have been a high status Marco Polo member, but really CX! He got bespoke service, from the moment he sat down until the moment we landed, with priority drinks, meal, constant drinks throughout, and even a second meal (although quite why he wanted one I don't know, as the food was inedible - something I find on every CX flight I take). Undoubtedly he had two seats as they'd been blocked for him, as the flight was near full and no one else had this luxury. He was totally mollycoddled by the purser and crew who served him 2 at a time, took an age chatting and smiling with him whilst the rest of us waited patiently, then barely got a cursory glance as we were served brusquely and nowhere near as charmingly in our turn. Let's say he was a highly valued, high tier customer; however he was still an economy passenger like the rest of us. Imagine how this preferential treatment makes others feel. You are definitely alienating your other customers, some of whom are Marco Polo members albeit not of such high standing, by allowing your staff to behave in such a way. This sector is well served by airlines with fantastic service, ANA and JAL to name two, but I fly Cathay due to bring a Marco Polo member. To top it all, and this was for all customers from this flight, we had to wait an appalling 50 minutes for the first suitcase to appear at the carousel, having walked miles from the gate, cleared immigration quickly, and then been forced to stand and wait an eternity. I don't think this is the world-class service you advertise, do you? "People, they make an airline" - but only if they are people you particularly want to impress..... |
Originally Posted by CanucksHKG
(Post 22562356)
Ok, so which one of you DM/DM+/DM IN was on CX501 today? :D
https://www.facebook.com/cathaypacif...26301160846926 |
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