Seat Selection Error
#1
Original Poster
Join Date: Jul 2011
Location: lax
Programs: AA EXP, Hyatt Diamond, Hilton Gold
Posts: 389
Seat Selection Error
is anyone getting the same error I got every time I tried to select my seats for the upcoming trip to HKG and MNL
"We're sorry, due to an internal system error, we are unable to process this request. Please close the current browser and log in again."
Thanks
"We're sorry, due to an internal system error, we are unable to process this request. Please close the current browser and log in again."
Thanks
#3



Join Date: Sep 2005
Location: TPE / HSZ
Programs: CX GO (=SPH), IHG Diamond Amb, Hertz 5*, Accor, Hilton, National
Posts: 7,220
This is fairly common. Just try again later.
#7
Original Poster
Join Date: Jul 2011
Location: lax
Programs: AA EXP, Hyatt Diamond, Hilton Gold
Posts: 389
I tried to check at home, with different browsers, several times each, different time in the last three days. Also tried at work, still the same message. Annoying
#8
Original Poster
Join Date: Jul 2011
Location: lax
Programs: AA EXP, Hyatt Diamond, Hilton Gold
Posts: 389
#9




Join Date: Dec 2010
Location: YUL
Programs: Scotia Points, Aeroplan, Nexus, Global Entry
Posts: 179
Are you trying to book seats in rows 13 or 14? Row 13 doesn't exit in regional 773, and rows 13-14 don't for all other 77A/D/G/H even though those rows are shown in the seat map of manage my booking.
#10
Join Date: Dec 2003
Location: Hong Kong
Programs: CX Diamond / SQ Gold / Bonvoy Platinum / Hyatt Globalist / Hilton Gold
Posts: 1,100
that was exactly the problem i was having.
i kept trying to select row 13 - which appears as empty and selectable. i just gave up and chose another seat instead. now i know why i couldn't select it!
i kept trying to select row 13 - which appears as empty and selectable. i just gave up and chose another seat instead. now i know why i couldn't select it!
#11


Join Date: Jul 2005
Location: TPE, MNL
Programs: AA lifetime GOLD. BR Silver. TK Elite. Marriott Ambassador
Posts: 990
#12
Join Date: Dec 2003
Location: Hong Kong
Programs: CX Diamond / SQ Gold / Bonvoy Platinum / Hyatt Globalist / Hilton Gold
Posts: 1,100

