Wrong departure time on e-ticket!
Dec 28, 2011 | 9:24 am
#1
Original Poster
Join Date: Dec 2003
Location: Hong Kong
Programs: CX Diamond / SQ Gold / Bonvoy Platinum / Hyatt Globalist / Hilton Gold
Posts: 1,100
Wrong departure time on e-ticket!
I don't know if this happens often, but I got quite a scare yesterday. Was on KA387 from FUK-HKG yesterday. The departure time on my e-ticket was 14:25. The actual departure time was 16:20, which I had in my mind all along.
So when I was still on the JR train to Fukuoka at around 13:30, I panicked upon seeing the 14:25 departure time on my e-ticket.... Luckily I had taken a snapshot of the information when I did my OLCI.
I downloaded my e-ticket directly from the CX/MPC homepage, so I really can't see why there was this error on the e-ticket.
Has this happened to anybody? Or can anybody shed some light on how this happened? I tend to rely on what's on the e-ticket ... I better be more careful from now on.
So when I was still on the JR train to Fukuoka at around 13:30, I panicked upon seeing the 14:25 departure time on my e-ticket.... Luckily I had taken a snapshot of the information when I did my OLCI.
I downloaded my e-ticket directly from the CX/MPC homepage, so I really can't see why there was this error on the e-ticket.
Has this happened to anybody? Or can anybody shed some light on how this happened? I tend to rely on what's on the e-ticket ... I better be more careful from now on.
Last edited by Psychiatrist; Dec 28, 2011 at 9:26 am Reason: (typo)
Dec 28, 2011 | 9:07 pm
#3
Join Date: Sep 2005
Location: TPE / HSZ
Programs: CX GO (=SPH), IHG Diamond Amb, Hertz 5*, Accor, Hilton, National
Posts: 7,243
I don't know if this happens often, but I got quite a scare yesterday. Was on KA387 from FUK-HKG yesterday. The departure time on my e-ticket was 14:25. The actual departure time was 16:20, which I had in my mind all along.
So when I was still on the JR train to Fukuoka at around 13:30, I panicked upon seeing the 14:25 departure time on my e-ticket.... Luckily I had taken a snapshot of the information when I did my OLCI.
I downloaded my e-ticket directly from the CX/MPC homepage, so I really can't see why there was this error on the e-ticket.
Has this happened to anybody? Or can anybody shed some light on how this happened? I tend to rely on what's on the e-ticket ... I better be more careful from now on.
So when I was still on the JR train to Fukuoka at around 13:30, I panicked upon seeing the 14:25 departure time on my e-ticket.... Luckily I had taken a snapshot of the information when I did my OLCI.
I downloaded my e-ticket directly from the CX/MPC homepage, so I really can't see why there was this error on the e-ticket.
Has this happened to anybody? Or can anybody shed some light on how this happened? I tend to rely on what's on the e-ticket ... I better be more careful from now on.
Dec 30, 2011 | 7:01 am
#4
Original Poster
Join Date: Dec 2003
Location: Hong Kong
Programs: CX Diamond / SQ Gold / Bonvoy Platinum / Hyatt Globalist / Hilton Gold
Posts: 1,100
I didn't get any emails or messages telling me that the flight time was changed. I just checked the email with the flight details (I purchased the flight on CX website) - the time was correct.
I believe it was simply an error on the e-ticket, because everywhere else the time was correct. If I look at the e-ticket, the departure and arrival times would have made the FUK-HKG direct flight a 6-hour flight, which is definitely wrong.
As I knew that the departure time was 1620 when I did the OLCI, all I had to do was a quick check on the flight status, which confirmed a 1620 departure. So there wasn't too much of a panic.
I believe it was simply an error on the e-ticket, because everywhere else the time was correct. If I look at the e-ticket, the departure and arrival times would have made the FUK-HKG direct flight a 6-hour flight, which is definitely wrong.
As I knew that the departure time was 1620 when I did the OLCI, all I had to do was a quick check on the flight status, which confirmed a 1620 departure. So there wasn't too much of a panic.