Efficient CX people
Dec 22, 2011 | 10:15 pm
#1
Original Poster
Join Date: Jun 2009
Location: Ho Chi Minh City, Vietnam
Programs: CX Diamond / Hyatt Courtesy C./ Hertz
Posts: 254
Efficient CX people
I was arriving in LHR yesterday and realised like ten minutes before landing that the check-in staff in HKG did not checked my luggage all the way to my final destination (BRU) even though I had a connecting flight booked.
I talked to the flight attendant who told me someone would wait for me at the gate to solve the problem.
I met one of the CX LHR staff, she was waiting for me, she discussed 3 minutes with her staff at luggage over her talkie-walkie and then told me all was fine and luggage would be rebooked to BRU on BA.
And they were!!!! ^
I talked to the flight attendant who told me someone would wait for me at the gate to solve the problem.
I met one of the CX LHR staff, she was waiting for me, she discussed 3 minutes with her staff at luggage over her talkie-walkie and then told me all was fine and luggage would be rebooked to BRU on BA.
And they were!!!! ^
Last edited by Grichka; Dec 23, 2011 at 10:40 pm
Dec 24, 2011 | 7:17 am
#4
Original Poster
Join Date: Jun 2009
Location: Ho Chi Minh City, Vietnam
Programs: CX Diamond / Hyatt Courtesy C./ Hertz
Posts: 254
You dont want this to be delayed!!!
I was so relieved when I saw my bag in Brussels!!
Dec 25, 2011 | 4:37 am
#5
Join Date: Oct 2007
Location: LONDON
Programs: CX DM, BA G4L, QR PLT, EK PLT, Hyatt CC, HH DM, SQ SLTRE, BonvoyTit, UK SL, VS Wings, UA, DL, AA
Posts: 1,756