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Old Nov 9, 2011 | 12:51 pm
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Op-up based upon fare

Asia miles requires a booking class of K or higher to be able to redeem an upgrade to business. Does this also apply to their decision on op-ups? So say if you are booked in L or V, is it true you will not receive an op-up on the day of departure regardless of whether or not Y is oversold and what your status is?
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Old Nov 9, 2011 | 1:55 pm
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Originally Posted by Zapzig
Asia miles requires a booking class of K or higher to be able to redeem an upgrade to business. Does this also apply to their decision on op-ups? So say if you are booked in L or V, is it true you will not receive an op-up on the day of departure regardless of whether or not Y is oversold and what your status is?
The consensus seems to be that fare class does not matter. I've recently been one of three pax upgraded to first class on CX 838 as a GO. I was travelling on an I class fare, so unless there were only two people on J C and D class fares, it does look like that fare class does not matter. Previously I (and other people on this board) had been upgraded on a U class (redemption) ticket.

Incidentally, there is a field in the system (that even the check-in agent sees) giving the date of last upgrade. Upgrading based on status + tie-breaks using that field would be ideal in my mind.
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Old Nov 9, 2011 | 2:22 pm
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The consensus here is upgrade based on Tier Level, and then BN number. Of course if CX thinks you got an op-up recently therefore you shouldn't get another one doesn't sound too ideal to me, but whatever.
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Old Nov 9, 2011 | 2:52 pm
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Originally Posted by marcuslai
The consensus seems to be that fare class does not matter. I've recently been one of three pax upgraded to first class on CX 838 as a GO. I was travelling on an I class fare, so unless there were only two people on J C and D class fares, it does look like that fare class does not matter. Previously I (and other people on this board) had been upgraded on a U class (redemption) ticket.

Incidentally, there is a field in the system (that even the check-in agent sees) giving the date of last upgrade. Upgrading based on status + tie-breaks using that field would be ideal in my mind.
Do you think that the fact that CX and the check-in agent, saw your last upgrade date/flight that this makes a difference to being oped up or not? e.g. if 2 MPO same tier members require op up and you had BN1 but had an upgrade last flight... this might mean no upgrade?... Hope not! BN and status seem the best option in my mind.
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Old Nov 9, 2011 | 3:04 pm
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Been upgraded on AM redemption tickets sometimes... so in short no fare class does not matter.
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Old Nov 9, 2011 | 3:09 pm
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Originally Posted by CX828
Do you think that the fact that CX and the check-in agent, saw your last upgrade date/flight that this makes a difference to being oped up or not?
The agent won't necessarily be involved.

And don't get me wrong - I very much enjoyed my CX 838 F upgrade when I was BN 4. But I do think tie-breaks giving priority to a same-tier member who hasn't enjoyed an upgrade for the longest would be a fairer metric than who had the fastest internet access 48 hrs before departure.
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Old Nov 10, 2011 | 10:35 am
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Could anyone clarify what BN means? Thanks
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Old Nov 10, 2011 | 10:55 am
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Originally Posted by Freddy2010
Could anyone clarify what BN means? Thanks
Boarding number, or how early you check in (online or at the counter). Since online check-in opens 48 hours before time of departure, the first one to check in then will be BN 1, then BN 2, etc.
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Old Nov 10, 2011 | 11:21 am
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I see. Thanks. Does this BN affect your overall flight experience (e.g., op-up? baggage handling?)? Sorry for this silly question...
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Old Nov 10, 2011 | 4:26 pm
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Originally Posted by Freddy2010
I see. Thanks. Does this BN affect your overall flight experience (e.g., op-up? baggage handling?)? Sorry for this silly question...
BN is pretty much a useless number unless for op-up tie-breaking. Otherwise, it helps you in absolutely no other way.
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Old Nov 10, 2011 | 4:52 pm
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I have some inside information that BN is not the first consideration after tier for determining who is op-up'd.
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Old Nov 10, 2011 | 5:05 pm
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Originally Posted by sxc
I have some inside information that BN is not the first consideration after tier for determining who is op-up'd.
Any inside information on what is, then?
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Old Nov 10, 2011 | 5:53 pm
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Originally Posted by sxc
I have some inside information that BN is not the first consideration after tier for determining who is op-up'd.
May you share more?
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Old Nov 11, 2011 | 6:19 am
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Originally Posted by sxc
I have some inside information that BN is not the first consideration after tier for determining who is op-up'd.
Well whether they can technically upgrade you will also count... if you have BN1 but travel with a group, or travel with kids etc... and there are only 1 seat left in J... I guess you won't be upgraded... of course this is after tier.

Last edited by kamiao; Nov 11, 2011 at 6:31 am Reason: Suddenly remembers something my ex told me...
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Old Nov 11, 2011 | 6:23 am
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Originally Posted by CX828
Do you think that the fact that CX and the check-in agent, saw your last upgrade date/flight that this makes a difference to being oped up or not? e.g. if 2 MPO same tier members require op up and you had BN1 but had an upgrade last flight... this might mean no upgrade?... Hope not! BN and status seem the best option in my mind.
Most of the time your Op-Upgrade is determined by the system. CX Ground staff/Agent doesn't have authorities to upgrade you for free unless receiving instructions from some higher managers. I was upgraded for 3 times during X'mas period last year - so I can tell your upgrade history doesn't really count.
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