Newbie Question on upgrades
Jul 4, 2011 | 9:37 pm
#1
Original Poster
Join Date: Jan 2009
Programs: Hyatt GP, HHonors, SPG, AsiaMiles, Mabuhay Miles
Posts: 49
Newbie Question on upgrades
I wanted to pamper myself a little bit more so I upgraded my last sector to F from J. When I checked my bookings online, I found that my J booking was still there but I have another booking reference number for my F upgrade. Is that supposed to happen? I thought its just a matter of having your records tagged so you get upgraded upon check in.
Anyway how about mileage accruals? am I still entitled to my J accruals?
Anyway how about mileage accruals? am I still entitled to my J accruals?
Jul 5, 2011 | 12:50 am
#2
Join Date: Sep 2010
Location: Los Angeles
Programs: CX Gold
Posts: 89
I wanted to pamper myself a little bit more so I upgraded my last sector to F from J. When I checked my bookings online, I found that my J booking was still there but I have another booking reference number for my F upgrade. Is that supposed to happen? I thought its just a matter of having your records tagged so you get upgraded upon check in.
Anyway how about mileage accruals? am I still entitled to my J accruals?
Anyway how about mileage accruals? am I still entitled to my J accruals?
yep. you will receive the J miles.
Jul 5, 2011 | 12:56 am
#3
Join Date: Nov 2007
Location: Hong Kong
Programs: CX, UA, Shangri-La, Hyatt, Starwood
Posts: 8,245
I wanted to pamper myself a little bit more so I upgraded my last sector to F from J. When I checked my bookings online, I found that my J booking was still there but I have another booking reference number for my F upgrade. Is that supposed to happen? I thought its just a matter of having your records tagged so you get upgraded upon check in.
Anyway how about mileage accruals? am I still entitled to my J accruals?
Anyway how about mileage accruals? am I still entitled to my J accruals?
For mileage accrual, you will accrue at the J class rate.
Jul 5, 2011 | 6:04 am
#4
Join Date: Sep 2005
Location: TPE / HSZ
Programs: CX GO (=SPH), IHG Diamond Amb, Hertz 5*, Accor, Hilton, National
Posts: 7,240
After the award is issued (miles deducted), the J booking should be cancelled. Do not cancel the J booking before the award is issued, though.
Jul 5, 2011 | 7:41 am
#5
Original Poster
Join Date: Jan 2009
Programs: Hyatt GP, HHonors, SPG, AsiaMiles, Mabuhay Miles
Posts: 49
Jul 5, 2011 | 11:07 am
#6
Join Date: Nov 2006
Programs: MPC,CA,MU,AF
Posts: 8,171
Make sure you confirm your upgrade. After your upgrade is ticketed, the J booking should disappear. CX has a habit of processing it any time up to a few days before the flight. You can call them to ensure everything is OK.