CX Card Verification
Oct 24, 2010 | 7:25 pm
#1
Original Poster
Join Date: Oct 2010
Posts: 2
CX Card Verification
Hi everyone!
I've booked a return flight for my partner via the CX website, direct from Incheon to Taipei, in February.
I used my card when booking online, and it was verified by Visa.
I won't be on the flight however. We're taking separate flights there - I booked with China Airlines, but before his ticket could be sorted out, the flight was sold out.
If the credit card is required, going to Taipei won't be a problem as our flights leave at the same time. However, coming back to Incheon, my flight leaves a good 5 hours before my partner's, so it will be impossible for me to be present and show the card at the airport.
If the card is needed, would I simply be able to leave it with my partner for him to show at check-in on the return flight?
Or, will it not be needed at all as the card was verified by Visa at the time of booking?
Any advice or information would be very much appreciated!
I've booked a return flight for my partner via the CX website, direct from Incheon to Taipei, in February.
I used my card when booking online, and it was verified by Visa.
I won't be on the flight however. We're taking separate flights there - I booked with China Airlines, but before his ticket could be sorted out, the flight was sold out.
If the credit card is required, going to Taipei won't be a problem as our flights leave at the same time. However, coming back to Incheon, my flight leaves a good 5 hours before my partner's, so it will be impossible for me to be present and show the card at the airport.
If the card is needed, would I simply be able to leave it with my partner for him to show at check-in on the return flight?
Or, will it not be needed at all as the card was verified by Visa at the time of booking?
Any advice or information would be very much appreciated!
Oct 24, 2010 | 8:19 pm
#2
Join Date: Aug 2003
Location: Singapore
Programs: SIA Solitaire PPS, IHG Royal Amb, Hyatt Globalist, Bonvoy Gold, Hilton Hhonor Gold
Posts: 2,281
As far as I know, if it is verified by VISA, there is no need to show the card at check-in. I have purchased tickets online at cx.com on SIN-HKG-SIN route and transaction was done under verified by VISA mode. At check-in, there was no request from the agent to show the card for verification.
If you wish to have a peace of mind, suggest you call the e-Services Centre to check with them:
Worldwide toll free:
+800 2747 2200
Also, from what I know, if there is a need to verify the card, once it is sighted on the first sector, there is no need to be sighted for subsequent sectors.
If you wish to have a peace of mind, suggest you call the e-Services Centre to check with them:
Worldwide toll free:
+800 2747 2200
Also, from what I know, if there is a need to verify the card, once it is sighted on the first sector, there is no need to be sighted for subsequent sectors.
Oct 25, 2010 | 4:51 am
#3
Join Date: Feb 2009
Location: DEN
Programs: Hyatt Globalist, Bonvoy Titanium, CX DM, SQ Gold
Posts: 1,608
The long story / technical explanation is:
Verified by Visa / MasterCard SecureCode put the burden of proof in a fraud situation on the cardholder that's why most merchants are way more relaxed. Bangkok Airways and CX never asked me to show plastic when I check in on a flight that was booked with successful Verified by Visa authentication. The risk for the merchant is low. The cardholder cannot charge back.
With traditional online transactions the merchants are very careful because it is up to the merchant to prove that the transaction was legit. The cardholder in most countries can cause a chargeback by simply calling the card issuer and saying "it wasn't me".
With a VfV or SecureCode transaction you would have to prove that you didn't make the transaction before a chargeback could be considered. That's why the merchants love it and that's why you can book tickets for other people and they can just go to the airport and show up. No card present. Cardholder not present. Your IP address doesn't match your billing address, card holder and ticketed pax are different family names, all possible, no worries ^
Verified by Visa / MasterCard SecureCode put the burden of proof in a fraud situation on the cardholder that's why most merchants are way more relaxed. Bangkok Airways and CX never asked me to show plastic when I check in on a flight that was booked with successful Verified by Visa authentication. The risk for the merchant is low. The cardholder cannot charge back.
With traditional online transactions the merchants are very careful because it is up to the merchant to prove that the transaction was legit. The cardholder in most countries can cause a chargeback by simply calling the card issuer and saying "it wasn't me".
With a VfV or SecureCode transaction you would have to prove that you didn't make the transaction before a chargeback could be considered. That's why the merchants love it and that's why you can book tickets for other people and they can just go to the airport and show up. No card present. Cardholder not present. Your IP address doesn't match your billing address, card holder and ticketed pax are different family names, all possible, no worries ^