Bonus Miles
#16
Join Date: Dec 2001
Location: Bkk - AA Exec.Plat / CX Diamond
Posts: 159
Bonus miles disappeared
On Sunday, the double miles were showing on my next flight, A Class, HKG-LAX on 4 Sep. I just checked again today (30 Aug) and the double miles are not showing in my account.
It looks like the double miles bonus was simply a cruel joke. Have everyone else's double miles also disappeared from their bookings?
It looks like the double miles bonus was simply a cruel joke. Have everyone else's double miles also disappeared from their bookings?
#23
FlyerTalk Evangelist



Join Date: Dec 2004
Programs: CX Green, QF Platinum, BAEC Silver, Hyatt Glob
Posts: 10,797
Is this related to the Amex promotion? If you registered your CX Amex card with Amex, you would get double asia miles for flights from 1 September til...sometime in October as long as you bought the tickets on your Amex card. No need to use a particular agent or book online.
#28

Join Date: Jan 2008
Location: Hong Kong
Programs: BA Gold, JGC Sapphire, OZ Diamond, AF Silver, CX GR, Marriott Lifetime SL
Posts: 3,598
#30


Join Date: Jun 2004
Location: HKG, NYC
Programs: CX Marco Polo Gold, Hilton Diamond, IHG Platinum Ambassador, Marriott Platinum
Posts: 186
I have seen double mileage for my upcoming HKG-JFK flight under "Manage My Bookings" page last night. However, when I logged into the same page again today, the double mileage was gone. I believe CX might be experiencing some IT issues yesterday. Too bad that my double mileage is now gone!!!




