Unable to login to the website
Aug 25, 2010 | 6:13 am
#1
Original Poster
Join Date: Jun 2006
Location: NYC/SIN
Programs: CX DM, SQ KF
Posts: 2,344
Unable to login to the website
First time this happened to me. Keep getting this error:
>>
Due to internal system error, you are unable to proceed further. Please try again.[MLC_2999_CLS_AUTH_ERROR])
<<
>>
Due to internal system error, you are unable to proceed further. Please try again.[MLC_2999_CLS_AUTH_ERROR])
<<
Aug 25, 2010 | 12:22 pm
#3
Join Date: May 2009
Posts: 6,978
The website is definitely not working lately. Last weekend I couldn't reserve my favor seat online, same error. So I called MPC instead to get my seats and explain to them the website is not working properly.
Aug 25, 2010 | 9:42 pm
#5
Join Date: Nov 2007
Location: Hong Kong
Programs: CX, UA, Shangri-La, Hyatt, Starwood
Posts: 8,245
There was a specific problem last night with the system it seems for an hour or two. I had the exact same error trying to do OLCI at 8:30pm HK time, however by 11pm it was resolved and I could login.
Aug 26, 2010 | 7:14 am
#6
Original Poster
Join Date: Jun 2006
Location: NYC/SIN
Programs: CX DM, SQ KF
Posts: 2,344
took me about 90 minutes to realize that I could try OLCI via 'Manage my Booking" without having logged in. Getting BN2 at 2130 ain't too bad, I suppose!
Aug 26, 2010 | 10:12 am
#7
Join Date: Apr 2001
Location: HKG/HND/OOL
Programs: QF Emerald. SQ Gold.
Posts: 3,587
Aug 27, 2010 | 3:48 am
#9
Join Date: May 2009
Posts: 6,978