Oneworld Lounge Access Question
Jul 6, 2010 | 1:22 am
#1
Original Poster
Join Date: Jul 2010
Location: Hong Kong
Programs: CX Macro Polo
Posts: 12
Oneworld Lounge Access Question
Hi friends,
My friend is a CX Green member (non-elite tier), she will be taking Biz class from NRT To HKG, does anyone know whether she can use the JAL Sakura Lounge instead of the CX Lounge in Narita airport?
Per the rules in OneWorld website :
In all cases, lounge access eligibility is based on:
Departing carrier - you must be flying on your next onward segment, on the same day, on a flight marketed and operated by a oneworld member airline AND
Frequent flyer tier status - you must present a current frequent flyer card equivalent to oneworld Emerald or Sapphire status, OR
Class of travel - you must produce a First or Business Class boarding pass for the journey's international segment on the same day.
It seems that she can as she is flying with CX (oneworld flight) and holding a Biz class boarding pass. Am I correct?
Thanks for your help!
My friend is a CX Green member (non-elite tier), she will be taking Biz class from NRT To HKG, does anyone know whether she can use the JAL Sakura Lounge instead of the CX Lounge in Narita airport?
Per the rules in OneWorld website :
In all cases, lounge access eligibility is based on:
Departing carrier - you must be flying on your next onward segment, on the same day, on a flight marketed and operated by a oneworld member airline AND
Frequent flyer tier status - you must present a current frequent flyer card equivalent to oneworld Emerald or Sapphire status, OR
Class of travel - you must produce a First or Business Class boarding pass for the journey's international segment on the same day.
It seems that she can as she is flying with CX (oneworld flight) and holding a Biz class boarding pass. Am I correct?
Thanks for your help!
Jul 6, 2010 | 2:15 am
#2
Join Date: Nov 2006
Programs: MPC,CA,MU,AF
Posts: 8,171
The paragraph quoted is the condition for lounge access. As fast as the lounge for access by COS, it is governed by:
"Customers flying First or Business Class have access to the equivalent class of lounge regardless of their frequent flyer status. (First Class passengers may be accompanied by one guest travelling on a flight operated and marketed by a oneworld airline).
..."
There have been many discussions on whether a passenger can be admitted to any OW lounge of his/her choice by COS, but different people interpret the rule differently. BA is very strict, but I don't know about JL. She can try to see if she can get in. It won't hurt asking.
"Customers flying First or Business Class have access to the equivalent class of lounge regardless of their frequent flyer status. (First Class passengers may be accompanied by one guest travelling on a flight operated and marketed by a oneworld airline).
..."
There have been many discussions on whether a passenger can be admitted to any OW lounge of his/her choice by COS, but different people interpret the rule differently. BA is very strict, but I don't know about JL. She can try to see if she can get in. It won't hurt asking.
Jul 6, 2010 | 8:45 am
#5
Join Date: Jul 2001
Location: YVR
Programs: AA 1MM, Delta Gold, Marriott Plat, HHonors Diamond
Posts: 560
I have definitely used the JAL lounge when flying on Cathay in business class. But I don't know if they let me in because of the COS or my frequent flyer status. They didn't seem to really think very much about it and just waved me in quickly.
Jul 6, 2010 | 9:47 am
#6
Join Date: Jul 2010
Posts: 27
If you are not a OW Sapphire or Emerald, you can not enter JAL lounge without flying F or J on JAL... unless CX doesn't operate their own lounge at that airport and the JAL lounge has been designated as the handling lounge for CX passengers ... in which they would have some sort of display at the entrance with the CX logo... at NRT, CX does operate their own lounge.
Think of OW as an alliance of mileage programs not an alliance of all airline operation. If you notice the entrance of all lounges, it clearly informs you who does or does not have access to the lounge. For example, the CX lounge in HKIA would say "First Class Lounge" and underneath that would have a OW logo followed by a green oval.
Think of OW as an alliance of mileage programs not an alliance of all airline operation. If you notice the entrance of all lounges, it clearly informs you who does or does not have access to the lounge. For example, the CX lounge in HKIA would say "First Class Lounge" and underneath that would have a OW logo followed by a green oval.
Jul 6, 2010 | 11:53 am
#7
Join Date: Sep 2005
Location: TPE / HSZ
Programs: CX GO (=SPH), IHG Diamond Amb, Hertz 5*, Accor, Hilton, National
Posts: 7,224
If you are not a OW Sapphire or Emerald, you can not enter JAL lounge without flying F or J on JAL... unless CX doesn't operate their own lounge at that airport and the JAL lounge has been designated as the handling lounge for CX passengers ... in which they would have some sort of display at the entrance with the CX logo... at NRT, CX does operate their own lounge.
Think of OW as an alliance of mileage programs not an alliance of all airline operation. If you notice the entrance of all lounges, it clearly informs you who does or does not have access to the lounge. For example, the CX lounge in HKIA would say "First Class Lounge" and underneath that would have a OW logo followed by a green oval.
Think of OW as an alliance of mileage programs not an alliance of all airline operation. If you notice the entrance of all lounges, it clearly informs you who does or does not have access to the lounge. For example, the CX lounge in HKIA would say "First Class Lounge" and underneath that would have a OW logo followed by a green oval.
Jul 6, 2010 | 12:04 pm
#8
Join Date: Oct 2007
Location: Left
Programs: FT
Posts: 7,281
CX J class ticket will get you into NRT's JAL's Sakura Buz lounge with no issue...even without any status...was there in May in fact....and did not even bother going to the CX lounge
Last edited by mkjr; Jul 6, 2010 at 12:07 pm Reason: added CX
Jul 6, 2010 | 12:04 pm
#9
Join Date: Oct 2007
Location: Left
Programs: FT
Posts: 7,281
If you are not a OW Sapphire or Emerald, you can not enter JAL lounge without flying F or J on JAL... unless CX doesn't operate their own lounge at that airport and the JAL lounge has been designated as the handling lounge for CX passengers ... in which they would have some sort of display at the entrance with the CX logo... at NRT, CX does operate their own lounge.
Think of OW as an alliance of mileage programs not an alliance of all airline operation. If you notice the entrance of all lounges, it clearly informs you who does or does not have access to the lounge. For example, the CX lounge in HKIA would say "First Class Lounge" and underneath that would have a OW logo followed by a green oval.
Think of OW as an alliance of mileage programs not an alliance of all airline operation. If you notice the entrance of all lounges, it clearly informs you who does or does not have access to the lounge. For example, the CX lounge in HKIA would say "First Class Lounge" and underneath that would have a OW logo followed by a green oval.
Jul 6, 2010 | 12:06 pm
#10
Join Date: Oct 2007
Location: Left
Programs: FT
Posts: 7,281
just wondering if you possit this view without having ever tried? in fact, it was pretty seamless when the JAL agents look at your CX boarding card and enter you into the system.
Jul 6, 2010 | 12:06 pm
#11
FlyerTalk Evangelist
Join Date: Jul 2006
Location: Hong Kong, France
Programs: FB , BA Gold/OW emerald, QR
Posts: 17,049
JH1981 is right. A Biz ticket only give access to THE lounge designated by the carrier, not to ANY OW lounge. This is only the case for OW saphire or emerald. And then the capacity restriction could sometimes apply.
The rule is quite well known and I doubt that the JL dragon at NRT would not apply it. Sometimes, at outstations the lounge dragon works for a third-party and might not be aware of it. But that should be rare.
Jul 6, 2010 | 12:09 pm
#12
Join Date: Oct 2007
Location: Left
Programs: FT
Posts: 7,281
Not true.
JH1981 is right. A Biz ticket only give access to THE lounge designated by the carrier, not to ANY OW lounge. This is only the case for OW saphire or emerald. The rule is quite well known and I doubt that the JL dragon at NRT would not apply it. Sometimes, at outstations the lounge dragon works for a third-party and might not be aware of it. But that should be rare.
JH1981 is right. A Biz ticket only give access to THE lounge designated by the carrier, not to ANY OW lounge. This is only the case for OW saphire or emerald. The rule is quite well known and I doubt that the JL dragon at NRT would not apply it. Sometimes, at outstations the lounge dragon works for a third-party and might not be aware of it. But that should be rare.
Jul 6, 2010 | 12:11 pm
#13
Join Date: Oct 2007
Location: Left
Programs: FT
Posts: 7,281
The paragraph quoted is the condition for lounge access. As fast as the lounge for access by COS, it is governed by:
"Customers flying First or Business Class have access to the equivalent class of lounge regardless of their frequent flyer status. (First Class passengers may be accompanied by one guest travelling on a flight operated and marketed by a oneworld airline).
..."
There have been many discussions on whether a passenger can be admitted to any OW lounge of his/her choice by COS, but different people interpret the rule differently. BA is very strict, but I don't know about JL. She can try to see if she can get in. It won't hurt asking.
"Customers flying First or Business Class have access to the equivalent class of lounge regardless of their frequent flyer status. (First Class passengers may be accompanied by one guest travelling on a flight operated and marketed by a oneworld airline).
..."
There have been many discussions on whether a passenger can be admitted to any OW lounge of his/her choice by COS, but different people interpret the rule differently. BA is very strict, but I don't know about JL. She can try to see if she can get in. It won't hurt asking.
Jul 6, 2010 | 12:21 pm
#15
FlyerTalk Evangelist
Join Date: Jul 2006
Location: Hong Kong, France
Programs: FB , BA Gold/OW emerald, QR
Posts: 17,049
However, the rules of OW are quite clear and the experience of hundreds of pax who have raised this issue in numerous threads in all the OW airline forums are moostly consistent with the rule. The "ANY lounge" only applies to OW saphire and emerald (status), not to J & F pax (cos). You might have your personal reading but I suggest that you look at various threads on this topic in many forums.