Another website issue
#1
Original Poster


Join Date: May 2009
Posts: 6,978
Another website issue
Booked a ticket in March back in January, everything's normal. Until I logged on today to see if I'm lucky enough to get op-up since all class shows 0s on my flight, no luck.
However, I notice this warning on the website on my March flight which is new:
"Our records indicate that you have not issued a ticket for this booking. Please contact your travel agent to issue the ticket. Otherwise your booking will be invalid and will automatically be cancelled without further notice."
I called my travel agent, he said the ticket is issued and call MPC. I called MPC and he says everything looks good on their end. So I asked why this warning and the MPC agent says he doesn't know but don't worry about it. Ok.
But, this will prevent me from doing OLCI.
Another CX web issue....
However, I notice this warning on the website on my March flight which is new:
"Our records indicate that you have not issued a ticket for this booking. Please contact your travel agent to issue the ticket. Otherwise your booking will be invalid and will automatically be cancelled without further notice."
I called my travel agent, he said the ticket is issued and call MPC. I called MPC and he says everything looks good on their end. So I asked why this warning and the MPC agent says he doesn't know but don't worry about it. Ok.
But, this will prevent me from doing OLCI.
Another CX web issue....
#2
Join Date: Nov 2006
Programs: MPC,CA,MU,AF
Posts: 8,171
I always kept a copy of the e-ticket with me when I travel. I do not have much faith in CX's IT. Several years ago, they dropped a segment on my itinerary after I departed from SFO. They managed to fix that. I also got the message you mentioned in the past, but mostly on KA flights.
#3

Join Date: Jan 2008
Location: Hong Kong
Programs: BA Gold, JGC Sapphire, OZ Diamond, AF Silver, CX GR, Marriott Lifetime SL
Posts: 3,598
No doubt for that as I guess CX IT department is almost empty now after rounds of lay-off.
It's the first time I saw CX need to use recuritment agent to hire IT guys...
http://www.jobsdb.com/HK/EN/Search/J...hildWindowId=2
It's the first time I saw CX need to use recuritment agent to hire IT guys...
http://www.jobsdb.com/HK/EN/Search/J...hildWindowId=2



