CX Pre-Assigned Seats
#1
Original Poster
Join Date: Nov 2009
Location: Cebu, Philippines / Vancouver, Canada
Programs: CX MPC SL, PR Mabuhay, OZ Silver, SIA Krisflyer, QR Qmiles, Hotelclub Platinum Member
Posts: 188
CX Pre-Assigned Seats
I always check the manage my booking tool online from CX website, i never request for a seat nor have them assign one for me, im surprised sometimes they pre-assign seats usually a month before or more on some of my flights, and 90% of those flights with pre-assigned seats would mean an op-up for me. Anyone experience this pattern?
Last edited by ryan_stoneworld; Mar 14, 2010 at 9:48 pm
#2


Join Date: Nov 2007
Location: Hong Kong
Programs: CX, UA, Shangri-La, Hyatt, Starwood
Posts: 8,245
I always check the manage my booking tool online from CX website, i never request for a seat nor have them assign one for me, im surprised sometimes they pre-assign seats usually a month before or more on some of my flights, and 90% of those flights with pre-assigned seats would mean an op-up for me. Anyone experience this pattern?
#3
Original Poster
Join Date: Nov 2009
Location: Cebu, Philippines / Vancouver, Canada
Programs: CX MPC SL, PR Mabuhay, OZ Silver, SIA Krisflyer, QR Qmiles, Hotelclub Platinum Member
Posts: 188
i was pre-assigned a seat last time from HKG-DXB and CEB-HKG, i did not request for it at all, initially i was given a Y boarding pass but was upgraded at the gate. I now have a booking for CEB-HKG-CEB next month and i have been preassigned a seat for CEB-HKG even if i have not bought the ticket yet
#4
FlyerTalk Evangelist



Join Date: Dec 2004
Programs: CX Green, QF Platinum, BAEC Silver, Hyatt Glob
Posts: 10,797
I experience the opposite...on "manage my booking," seats I have selected are never visible as an assigned seat. Instead, it has "--". The first few times I was worried, because I had specifically called MPC weeks before to assign myself a seat. But upon calling MPC back, they confirmed my seat assignments were precisely what I had booked with them, and when I flew it indeed was that seat.
#5
Join Date: Nov 2006
Programs: MPC,CA,MU,AF
Posts: 8,171
I experience the opposite...on "manage my booking," seats I have selected are never visible as an assigned seat. Instead, it has "--". The first few times I was worried, because I had specifically called MPC weeks before to assign myself a seat. But upon calling MPC back, they confirmed my seat assignments were precisely what I had booked with them, and when I flew it indeed was that seat.
#6


Join Date: Nov 2007
Location: Hong Kong
Programs: CX, UA, Shangri-La, Hyatt, Starwood
Posts: 8,245
I'm not sure why, it sounds like its indigenous to my profile. For example, I have a round-trip personal trip to JFK in May. Normally my colleague does the seat assignment for my trips, but because this trip isn't for work I called MPC myself and got 11A both going and returning. However, on my "manage my booking" profile both flights come up as "--". Worried I may have lost my seats, I called MPC back myself a few weeks later and asked if I had seat assignments. The MPC agent promptly told me I had 11A both going and returning, same as before. I actually had this happen to me a few months ago as well on a HKG-SFO round trip, I wanted seats 2K on both flights and hence called MPC myself (forgot to assign seats when booking). Looked at my profile later, and sure enough "--".
#7




Join Date: Sep 2005
Programs: CX Gold (lost Diamond after 15 years), AA Gold, Bonvoy Platinum
Posts: 617
I'm not sure why, it sounds like its indigenous to my profile. For example, I have a round-trip personal trip to JFK in May. Normally my colleague does the seat assignment for my trips, but because this trip isn't for work I called MPC myself and got 11A both going and returning. However, on my "manage my booking" profile both flights come up as "--". Worried I may have lost my seats, I called MPC back myself a few weeks later and asked if I had seat assignments. The MPC agent promptly told me I had 11A both going and returning, same as before. I actually had this happen to me a few months ago as well on a HKG-SFO round trip, I wanted seats 2K on both flights and hence called MPC myself (forgot to assign seats when booking). Looked at my profile later, and sure enough "--".

