MPC rejected original routing credit request
Mar 4, 2024, 4:14 am
#16
Join Date: Jan 2014
Posts: 565
On a Japan Airlines ticket, I had a flight that arrived in Singapore, and had an onward connection with Japan Airlines to Tokyo and then another flight to London. The plane broke down in Singapore, so I was put on Singapore Airlines to make my schedule - I would have missed the connection to London on a later Japan Airlines (not original flight number) flight out of Singapore. Would this have a chance at claiming original routing club points?
Mar 11, 2024, 5:31 pm
#17
Join Date: Dec 2012
Location: Hong Kong
Programs: CX GO
Posts: 71
Any idea how long "[email protected]" respond after emailing? Back when it was still MPO, responses were quite prompt.
Mar 25, 2024, 9:13 am
#18
Join Date: Jan 2014
Posts: 565
As an addendum to my previous post, some weeks after I wrote to the chief exec's office I did receive rather a helpful e-mail response and later (five or so months after my initial request) I did finally receive the desired original routing credit.
Mar 27, 2024, 4:15 am
#19
Join Date: Mar 2024
Programs: Qatar Airways Privilege Club
Posts: 39
did they reinstate your DM status?
Mar 27, 2024, 4:21 am
#20
Join Date: Jan 2014
Posts: 565
That was, alas, a separate conversation across two long phone calls. But yes they did, once I finally asked to speak to someone who understood what I was asking (which seemed not to be the case with the Philippines call centre, who kept going round in circles) and was connected to a Honkie who clearly understood the situation. My status was back the same day.