Loo problems on some CX flights...
Nov 25, 2009 | 3:54 am
#1
Original Poster
FlyerTalk Evangelist
Join Date: May 2000
Location: Little dot in Asia
Programs: AA-PP, HL-DM, MR-LTP, HY-LTG
Posts: 26,017
Loo problems on some CX flights...
Strange loo problems on some CX aircrafts ...!
http://news.bbc.co.uk/2/hi/asia-pacific/8378078.stm
....The problem has been so serious that one flight from Riyadh had to land in Mumbai when the crew discovered none of the plane's 10 toilets were working....
Nov 25, 2009 | 5:11 am
#2
Join Date: Aug 2003
Location: Singapore
Programs: SIA Solitaire PPS, IHG Royal Amb, Hyatt Globalist, Bonvoy Gold, Hilton Hhonor Gold
Posts: 2,281
Another similar news report here:
http://www.channelnewsasia.com/stori...020417/1/.html
I was wondering how come it only affects the Airbus planes while the Boeing planes are not affected? Imagine if the entire A380 plane toilets (which the other airlines are operating) are down!
http://www.channelnewsasia.com/stori...020417/1/.html
I was wondering how come it only affects the Airbus planes while the Boeing planes are not affected? Imagine if the entire A380 plane toilets (which the other airlines are operating) are down!
Nov 25, 2009 | 6:44 am
#3
Join Date: Nov 2007
Location: YYZ
Programs: NH Plat, AA Gold
Posts: 542
Another similar news report here:
http://www.channelnewsasia.com/stori...020417/1/.html
I was wondering how come it only affects the Airbus planes while the Boeing planes are not affected? Imagine if the entire A380 plane toilets (which the other airlines are operating) are down!
http://www.channelnewsasia.com/stori...020417/1/.html
I was wondering how come it only affects the Airbus planes while the Boeing planes are not affected? Imagine if the entire A380 plane toilets (which the other airlines are operating) are down!
I wonder if the problem lies with CX or the aircraft? Have other airlines experienced consistent problems with their washrooms?
Nov 25, 2009 | 7:20 am
#4
Suspended
Join Date: Jun 2002
Location: Hong Kong
Programs: None any more
Posts: 11,017
I suspect the problem lies with a newish and rapidly increasing demographic of CX's customer base who basically aren't house-trained.
But that's the price you pay when you take an airline downmarket as fast as the current CX management has.
But that's the price you pay when you take an airline downmarket as fast as the current CX management has.
Last edited by christep; Nov 25, 2009 at 7:25 am
Nov 25, 2009 | 7:25 am
#5
Join Date: Nov 2007
Location: YYZ
Programs: NH Plat, AA Gold
Posts: 542
Nov 26, 2009 | 12:18 am
#8
Join Date: Sep 2009
Location: HKG, BOS
Programs: CX SL, AB Gold, AF/KL FB Silver, HU/HX Silver, SPG Gold
Posts: 2,596
Reported in the South China Morning Post earlier. They're blaming it on the passengers, throwing towels/toys/blankets etc. down the toilet as well as the new cleaning procedure introduced six months (or weeks? sorry, forgot) ago. However, Dragonair flights are using the same cleaning method and still no blockage. As a preventive measure, they're removing cloth towels from toilets.
Nov 26, 2009 | 1:48 am
#9
Join Date: Dec 2007
Location: Melbourne, Australia
Programs: CX Silver, QFF Bronze, Mabuhay Miles
Posts: 571
I was on a FCO-HKG CX flight about 5 months ago and a few hours into the flight and half of the toilets were "closed" due to a technical problem (I think that is what the pilot announced). The plane was about 80-90% full. It didn't cause any major issues, just a few larger lines than normal. Am certain it was a 747 and not a Airbus.
Nov 26, 2009 | 5:35 am
#10
Join Date: Jun 2008
Location: Sydney, Australia
Programs: QF Gold, CX MPC SL
Posts: 47
haha classic! Two thumbs up for this analysis!
Nov 26, 2009 | 8:54 pm
#11
formerly ssw207
Join Date: Apr 2000
Programs: BAGld, JLJGC, TK*G, EK-G, HH Dia,IHG Amb-PE, Bonvoy Gd, Shangrila DM
Posts: 657
Maybe CX can introduce a new product called a "CXcrement Plus". For USD $100 or 20,000 AMs, people who pay this fee can use a specially reserved toilet with seperate plumbing lines. SL, GO, DM and people who paid for a bulkhead seat can use CXcrement Plus free of charge.
Dec 1, 2009 | 2:04 am
#14
Join Date: Sep 2009
Location: HKG, BOS
Programs: CX SL, AB Gold, AF/KL FB Silver, HU/HX Silver, SPG Gold
Posts: 2,596
South China Morning Post "PoliticalAnimal" today.
to censorship
How to stop toilet blockages from leaking
First it was the blocking of toilets on Cathay flights. Now the news of any similar mishaps in the future will also be blocked - although not, we assume, by the same substances. In his latest weekly memo to staff, director of flight operation Nick Rhodes said he was "no longer able to share too much information" with his colleagues after his report of a series of mysterious toilet blockages on its Airbus fleet was leaked to the Sunday Morning Post last week. "We will just have to explore other forums to share the news - maybe the chief pilots' newsletters," Rhodes wrote. So how much further can the airline go to prevent passengers finding out about such fundamental matters? Perhaps doing away with the "occupied" signs could be the next step?
First it was the blocking of toilets on Cathay flights. Now the news of any similar mishaps in the future will also be blocked - although not, we assume, by the same substances. In his latest weekly memo to staff, director of flight operation Nick Rhodes said he was "no longer able to share too much information" with his colleagues after his report of a series of mysterious toilet blockages on its Airbus fleet was leaked to the Sunday Morning Post last week. "We will just have to explore other forums to share the news - maybe the chief pilots' newsletters," Rhodes wrote. So how much further can the airline go to prevent passengers finding out about such fundamental matters? Perhaps doing away with the "occupied" signs could be the next step?
to censorship
Dec 3, 2009 | 2:07 am
#15
Join Date: Sep 2009
Location: HKG, BOS
Programs: CX SL, AB Gold, AF/KL FB Silver, HU/HX Silver, SPG Gold
Posts: 2,596
Further backing of the above, the 1:80 lav. policy is internal.
http://www.google.com/hostednews/afp...oblMj7J1XPDiUg (AFP)
http://www.google.com/hostednews/afp...oblMj7J1XPDiUg (AFP)