yerffej201

how long does it take for hertz president's club to update when you already have a hertz acc and am trying to get the status updated?

ithinkurdumb

Took about a week for me.

masterbingo1

Just saw this post on TPG about how you can now ling your Hertz Gold Number in reservations made by the portal.
Was wondering, has anyone checked this out? I'm interested in renting a car at HNL and want to get upgraded, but didn't want to miss out on points. It looks like on TPG, they only represent you as Gold Plus, not as presidents circle when booking.

Any replies would be appreciated!

popcornwaffle

Do I get president circle status if I book Hertz through Cap1 Portal?

mileshound

I'm having issues registering for PC status. I had received 5 star from my venture card so it gives an error when I try to get PC from VX card. Has others run into this and how was it solved?

joelfreak

A new authorized user on my account is having the same issue.

mileshound

What a royal pain in the ... this is. I am not sure I want the status now. After the C1 link to Hertz errored out every time on the hertz website I talked to C1. They were great. They understood the issue and got hertz on the line with them. The hertz person said I needed to talk to the loyalty dept but they were closed. He have me the number.

I called the loyalty dept the next day. The phone system does not want you to talk to a person. No option to talk to someone. If you hit # twice or 0 it disconnects you. The grammar on the choices was also terrible. Definitely off shore with out a proofreader. I finally selected buy points and talked to someone. He said I had to fill out a C1 form and email it in. I said I did it on the Hertz website and it errored out. He had no clue. He suggested I email the status match dept.

Thanks for nothing Hertz.

m907

That's Hertz for you. Their IT was already bad before their bankruptcy. Now it's worse and there's zero commitment to customer service.

mileshound

Finally solved this after a few emails to hertz. The phone support person was actually right. You have to email a C1 VX card statement to [email protected]. I did a screen print of the 1st page of a statement. They upgraded my status within 24 hrs.

seawolf

Thanks. It looks like the online link is not really utilized. Linked two weeks ago and still no status update and when trying to use same Hertz number, it recognize number was used before (2 weeks ago).

TravelinSperry

What is the Venture X CDP code? Is it just the Visa Infinite code or something else?

seawolf

It's a different code (CAPITAL ONE VENTURE X CARDMBR). I haven't used it at all since the rates are not good. AAA consistently beats it. AMEX Platinum (sometimes) offer >4 hour grace. So there's really no reason to ever book with the Venture code.

anrkitec

Nerfed again.

Hertz Presidents status goes away in 12/24.

Polytonic

I wonder if this means the Amex Plat will also lose its Presidents Circle status. Is this driven by Hertz or by Capital One?

TravelinSperry

My guess is Capital One has to pay for this benefit and instead of raising annual fee is dropping the benefit. Certain organizations offer Hertz Pres status to their top tier members, including Marriott, Accor, & Delta. And World Elite Mastercards's abroad do too.