Originally Posted by mileshound

What a royal pain in the ... this is. I am not sure I want the status now. After the C1 link to Hertz errored out every time on the hertz website I talked to C1. They were great. They understood the issue and got hertz on the line with them. The hertz person said I needed to talk to the loyalty dept but they were closed. He have me the number.

I called the loyalty dept the next day. The phone system does not want you to talk to a person. No option to talk to someone. If you hit # twice or 0 it disconnects you. The grammar on the choices was also terrible. Definitely off shore with out a proofreader. I finally selected buy points and talked to someone. He said I had to fill out a C1 form and email it in. I said I did it on the Hertz website and it errored out. He had no clue. He suggested I email the status match dept.

Thanks for nothing Hertz.