Digital pass to access Capital One lounges without physical card.
Dec 22, 2022 | 9:46 am
#1
Original Poster
Join Date: Feb 2013
Programs: Hyatt Globalist, MLife Gold, Marriott Gold, HHonors Gold, Caesars Diamond, Amex Plat
Posts: 6,227
CapOne Venture X AU online account access
Can an AU on my Venture X get online account access for the purposes of digital lounge pass? Or really for any reason? I tried to set up for son using both his and my SSN (bc his didn't go through) and no go.
UPDATE: Limited access AU cannot have online account access. I could make him a full access AU apparently, but I still cannot find even my own digital lounge pass. Where can I find that?
https://www.capitalone.com/learn-gro...g-in-airports/
"Capital One customers can enjoy complimentary or specially priced access to Capital One Lounges with their Venture X, Venture or Spark Miles cards. Cardholders must show their eligible Capital One card or digital lounge pass—available in the Capital One Mobile app—to qualify for complimentary or discounted access. "
UPDATE: Limited access AU cannot have online account access. I could make him a full access AU apparently, but I still cannot find even my own digital lounge pass. Where can I find that?
https://www.capitalone.com/learn-gro...g-in-airports/
"Capital One customers can enjoy complimentary or specially priced access to Capital One Lounges with their Venture X, Venture or Spark Miles cards. Cardholders must show their eligible Capital One card or digital lounge pass—available in the Capital One Mobile app—to qualify for complimentary or discounted access. "
Last edited by Stgermainparis; Dec 22, 2022 at 10:02 am
Dec 22, 2022 | 10:13 pm
#2
Flyertalk Posting Legend Moderator: Credit Card Programs, American Express, Capital One, Chase, Citi, Diners Club, Eco Travel, Signatures
Join Date: Jun 2003
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Dec 23, 2022 | 12:43 am
#3
Original Poster
Join Date: Feb 2013
Programs: Hyatt Globalist, MLife Gold, Marriott Gold, HHonors Gold, Caesars Diamond, Amex Plat
Posts: 6,227
Jan 8, 2023 | 8:16 am
#4
Join Date: Dec 2008
Location: NYC
Programs: BA Gold, HH Diamond, Marriott Gold
Posts: 1,414
Jan 8, 2023 | 3:55 pm
#5
Join Date: Mar 2010
Location: TPE, SEA
Posts: 1,149
You can lock an authorized users card. Given that theres no authorization when using the card to enter lounges, Im guessing itll still allow them to use the card to access lounges.
Jan 8, 2023 | 5:32 pm
#6
Flyertalk Posting Legend Moderator: Credit Card Programs, American Express, Capital One, Chase, Citi, Diners Club, Eco Travel, Signatures
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA, IHG & Marriott Platinum; HH Gold
Posts: 51,741
Jan 9, 2023 | 6:28 am
#7
Join Date: Dec 2008
Location: NYC
Programs: BA Gold, HH Diamond, Marriott Gold
Posts: 1,414
AU is not a US person - so no SSN/ITIN which is required for full access. Just want them to have lounge benefits - so a digital card will be perfect.
Jan 12, 2023 | 8:22 am
#8
Join Date: Mar 2010
Location: TPE, SEA
Posts: 1,149
It was swiped but there's no hold. I believe (may be wrongly) that an authorization can't happen without a hold?
Capital One doesn't require SSN for authorized users.
Capital One doesn't require SSN for authorized users.
Jan 12, 2023 | 10:38 am
#9
Join Date: Dec 2008
Location: NYC
Programs: BA Gold, HH Diamond, Marriott Gold
Posts: 1,414
Sep 10, 2023 | 7:11 pm
#11
FlyerTalk Evangelist
Join Date: Oct 2006
Location: SFO/SJC
Programs: UA Silver, Marriott Gold, Hilton Gold, IHG Platinum
Posts: 16,097
AMs dont seem to have access to everything. Oddly, I dont have regular access to Capital 1 offers, which my wife does. At one point, it gave me access to them in the app, but not when logged into the website. Havent paid attention in a while, but cant resmember seeing it in the app again in the last little while either.
Sep 22, 2023 | 11:29 pm
#13
Join Date: Mar 2005
Location: KOA/PHKO
Programs: Starbucks Gold, Amazon Prime
Posts: 911
Out of curiosity, what did you end up doing with this? I have an AU who is currently traveling, and while I can technically grant them online access I know there's no chance they're going to give me their SSN. They don't have the physical card on them. Did you figure out a way for an AU to get into the C1 lounges otherwise?
Sep 23, 2023 | 8:31 am
#14
Join Date: Dec 2008
Location: NYC
Programs: BA Gold, HH Diamond, Marriott Gold
Posts: 1,414
Out of curiosity, what did you end up doing with this? I have an AU who is currently traveling, and while I can technically grant them online access I know there's no chance they're going to give me their SSN. They don't have the physical card on them. Did you figure out a way for an AU to get into the C1 lounges otherwise?
Sep 23, 2023 | 11:09 am
#15
Join Date: Mar 2005
Location: KOA/PHKO
Programs: Starbucks Gold, Amazon Prime
Posts: 911
Ah. I thought there were still a few Plaza Premiums that were out of PP (mostly in Canada?). I was especially trying to get it for the C1 lounge in DFW. Bummer. Thanks for responding though.