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Old Feb 12, 2023 | 2:54 pm
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In Transit or Not?

Arriving at Toronto from Orlando on AC Rouge at 11 AM and transferring to AC to Seoul departing at 2 PM. I imagine we will be in Transit and the luggage will be transferred by AC. Is there any type of security that we have to go through or should we just make our way to the nearest Maple Leaf Lounge and thence on to the departure gate?

Thank You - Dave
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Old Feb 12, 2023 | 2:57 pm
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https://www.aircanada.com/ca/en/aco/.../us-int.html#/
Please ensure your Canada Customs Declaration Card is completed prior to deplaning.

You do not need to claim your checked baggage.
  1. Follow purple signage for Connections and E Gates
  2. Have passport and boarding pass in hand for a cursory Canada Customs check
  3. Follow signage for E Gates and proceed to your departure gate
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Old Feb 12, 2023 | 9:46 pm
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Originally Posted by TechnoTourist
Perfect. I see that there is also a Maple leaf Lounge near the E Gates.

Appreciate it.
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Old Feb 12, 2023 | 11:09 pm
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to clarify with regards to your question on transit security, if for some reason your second boarding pass doesn't have "ITI OSS" on it, you'll be directed by a staff member to go through security again

it's pretty unlikely this'll happen to you because the airline and routing should be eligible for OSS, unless you booked the flights on separate tickets or whatever (which means you'll have to ask the bags to be transferred for you at MCO)
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Old Feb 13, 2023 | 8:11 am
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Originally Posted by asovse1
to clarify with regards to your question on transit security, if for some reason your second boarding pass doesn't have "ITI OSS" on it, you'll be directed by a staff member to go through security again

it's pretty unlikely this'll happen to you because the airline and routing should be eligible for OSS, unless you booked the flights on separate tickets or whatever (which means you'll have to ask the bags to be transferred for you at MCO)
I would think it would have ITI OSS on the 2nd Boarding Pass as I bought my ticket from Air Canada MCO/YYZ/ICN/BKK and return. The MCO - YYZ portion is on Air Canada Rouge which I would imagine is just a regional carrier for Air Canada.

Thanks again as you have been very helpful.
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Old Feb 13, 2023 | 3:09 pm
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Originally Posted by floridastorm
I would think it would have ITI OSS on the 2nd Boarding Pass as I bought my ticket from Air Canada MCO/YYZ/ICN/BKK and return. The MCO - YYZ portion is on Air Canada Rouge which I would imagine is just a regional carrier for Air Canada.

Thanks again as you have been very helpful.
Read up on Rouge before you travel so your expectations are clear. It is more of a no frills low-cost carrier
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Old Feb 17, 2023 | 8:45 am
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Originally Posted by TechnoTourist
On the Toronto Airport site it also has this instruction for international to international connections which seems to conflict with the attached web page:

https://www.aircanada.com/ca/en/aco/...int-int.html#/

I wonder which one is correct? Possibly changed or updated procedure.
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Old Feb 17, 2023 | 12:43 pm
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I don't see conflicting info with this website: https://www.torontopearson.com/en/co...estination=bog

(i selected an airline/origin/destination combo that was similar to yours)

TechnoTourist linked you the AC documentation for US to International connections at YYZ, and you linked at the AC doc for International to International. At YYZ, all US-originating passengers follow the same procedures as an international arrival for the purpose of entering Canada or connecting onward. One difference between the two web pages is that one of them doesn't tell you where your baggage is going, but rest assured your back will still go to Seoul because you're directed to go to the Connections facility rather than baggage claim where you'd need to enter Canada, pick up any bags that needed a re-check, and do just that.

Of course, on the day, if the check-in counter tells you otherwise ("please pick up your bag in Toronto") because of an extraordinary deference in usual operations ("you'll have to overnight in Toronto due to a delay"), listen to them, but that'll be very unlikely.

The two AC docs (and the Pearson doc I linked) are functionally saying the same thing

Last edited by asovse1; Feb 17, 2023 at 12:49 pm
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Old Feb 17, 2023 | 1:11 pm
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Originally Posted by asovse1
I don't see conflicting info with this website: https://www.torontopearson.com/en/co...estination=bog

(i selected an airline/origin/destination combo that was similar to yours)

TechnoTourist linked you the AC documentation for US to International connections at YYZ, and you linked at the AC doc for International to International. At YYZ, all US-originating passengers follow the same procedures as an international arrival for the purpose of entering Canada or connecting onward. One difference between the two web pages is that one of them doesn't tell you where your baggage is going, but rest assured your back will still go to Seoul because you're directed to go to the Connections facility rather than baggage claim where you'd need to enter Canada, pick up any bags that needed a re-check, and do just that.

Of course, on the day, if the check-in counter tells you otherwise ("please pick up your bag in Toronto") because of an extraordinary deference in usual operations ("you'll have to overnight in Toronto due to a delay"), listen to them, but that'll be very unlikely.

The two AC docs (and the Pearson doc I linked) are functionally saying the same thing
This part is different than the original web page.
  1. Take escalator down to Canada Customs.
  2. Enter your details at one of the self-serve kiosks. Once complete, present your Customs Receipt along with your documentation to a Border Services officer for verification.
  3. Once you clear Canada Customs, you DO NOT need to retrieve your checked baggage.
After watching a video on arrivals and departuers I think I turn right upon arrivals where it states E- International. Believe there are e-Gates there where I check-in with my Passport. I then proceed to my departure gate. Just want to make doubly sure as, at my age, I am not as sharp as I once was. I have also been lost before in a couple of airports and nearly missed my flights. Not a difficult thing to do.
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Old Feb 17, 2023 | 1:32 pm
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my apologies, since I don't live in Toronto but transit often at a very groggy time of day, I glossed over nuances in each point that you listed. I realize now that you wanted precise step-by-step instructions for your connection, and really I've just provided the primary steps that the passenger must undergo to connect internationally and just boil down to: (1) land, (2) divert to connections facility rather than entering Canada, (3) identify yourself to the border, (4) connect to your flight

In fact, I have no idea what the geometry of the airport is like when it comes to connections, I'm always just sprinting and following signs for the E gates, because that sign takes precedence to me, so I have no idea about the escalator. For the kiosks at points #2 and #3 I also glossed over because all international arrivals (connecting or entering) must present their passport to CBSA. I glossed over the kiosks because sometimes they're not functional/the room is empty, and you're beckoned by an officer to clear with them rather than waste time at a machine. Sometimes there are neither machines nor border services officers, and there's just a red box where you self declare. I've seen this "red box" when connecting onward to international flights during peak holiday periods.

This paragraph I've written just exists to say why I said both pages were functionally similar. the primary steps (1,2,3,4 above) will guide your way through the airport, but there will be staff along the way at each phase to direct your literal footsteps where you need to go. Understanding the typical connections steps is good and I'm glad you found a video (I'm not sure which one but you mentioned E so it's a Terminal 1 video), but be aware that sometimes there are closures which could affect where you go in the airport. Namely, the closure or irregular operations of the connections facility would impact you the most, but there will be help to guide you along anyway. Just know the primary steps!
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Old Feb 18, 2023 | 8:09 am
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Originally Posted by asovse1
my apologies, since I don't live in Toronto but transit often at a very groggy time of day, I glossed over nuances in each point that you listed. I realize now that you wanted precise step-by-step instructions for your connection, and really I've just provided the primary steps that the passenger must undergo to connect internationally and just boil down to: (1) land, (2) divert to connections facility rather than entering Canada, (3) identify yourself to the border, (4) connect to your flight

In fact, I have no idea what the geometry of the airport is like when it comes to connections, I'm always just sprinting and following signs for the E gates, because that sign takes precedence to me, so I have no idea about the escalator. For the kiosks at points #2 and #3 I also glossed over because all international arrivals (connecting or entering) must present their passport to CBSA. I glossed over the kiosks because sometimes they're not functional/the room is empty, and you're beckoned by an officer to clear with them rather than waste time at a machine. Sometimes there are neither machines nor border services officers, and there's just a red box where you self declare. I've seen this "red box" when connecting onward to international flights during peak holiday periods.

This paragraph I've written just exists to say why I said both pages were functionally similar. the primary steps (1,2,3,4 above) will guide your way through the airport, but there will be staff along the way at each phase to direct your literal footsteps where you need to go. Understanding the typical connections steps is good and I'm glad you found a video (I'm not sure which one but you mentioned E so it's a Terminal 1 video), but be aware that sometimes there are closures which could affect where you go in the airport. Namely, the closure or irregular operations of the connections facility would impact you the most, but there will be help to guide you along anyway. Just know the primary steps!
Actually we have 3 hours transit time between our incoming flight from Orlando to our outgoing flight to Seoul. Luckily our Rouge flight arrives in Terminal 1 E gates and our AC flight departs from Terminl 1 E gates. I don't imagine we'll get that lost within 3 hours. Plan to go to either the Signature Lounge and/or the Maple Leaf Lounge at the E Gates as we have full fair Business Class tickets. You have been very helpful which is duly appreciated.
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Old Feb 19, 2023 | 7:10 am
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Originally Posted by floridastorm
Actually we have 3 hours transit time between our incoming flight from Orlando to our outgoing flight to Seoul. Luckily our Rouge flight arrives in Terminal 1 E gates and our AC flight departs from Terminl 1 E gates. I don't imagine we'll get that lost within 3 hours. Plan to go to either the Signature Lounge and/or the Maple Leaf Lounge at the E Gates as we have full fair Business Class tickets. You have been very helpful which is duly appreciated. 
You'll have time to do both, but the Signature Lounge is in a completely different league. A la carte dining, for example, and much better wine.
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Old Feb 27, 2023 | 10:08 pm
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Originally Posted by Seat13F_AC_CRJ
You'll have time to do both, but the Signature Lounge is in a completely different league. A la carte dining, for example, and much better wine.
That's what I understand
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Old Mar 1, 2023 | 5:44 am
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Plan to go to either the Signature Lounge and/or the Maple Leaf Lounge at the E Gates as we have full fair Business Class tickets.
Don't and/or it! There's no good reason to go to the Maple Leaf Lounge when you can go to the Signature Suite!
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Old Mar 2, 2023 | 11:34 am
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I noticed on a video, the arrival from Orlando via AC Rouge at Terminal one and the Departure from Toronto via AC at Terminal 1, is quite a distance to walk and there are few moving sidewwalks. Knowing this and my medical condition I queried AC about this. They told me that the motorized assistance is only for Air Canada flights. Isn't Air Canada Rouge an Air Canada flight? Should they not see that I'm going from one AC flight to another and in Business Class. Not that it makes me special but it should to Air Canada. I will querie AC Rouge to see if they have medical assistance as it is called out in the international agreement that they and Air Canada adhere to.
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